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Windows 7: BSOD - 0x000000a0

02 Sep 2015   #1
xstevenc1

Windows 7 Home 64 bit
 
 
BSOD - 0x000000a0

Hi All,

I have just built a new PC but I'm having some difficulties with BSOD and the PC more generally, so it'd be great if anyone was able to help.

After running Civilization V, I always get a pop-up saying that Windows has detected that my computer is running slow, so I thought it would be worthwhile to run some hardware diagnostic tests. The GPU is able to cope in FurMark without any problems and the CPU also fares well in IntelBurnTest on maximum, both with relatively low temps (below 50s celsius). The HDD/SDD are also healthy and no errors detected.

However, I keep getting BSOD when I run MemTest. I have left it overnight twice and both times I have come back to the PC having restarted from a BSOD. I sat with the program on last night and it was able to make it to 100%, but as soon as I turned my monitor off and then back on the PC had restarted with an error message that it had a BSOD.

I have two sticks of 8GB DDR3 and have tried them individually, in slots 1 and 3, and together, and I seem to get the same error regardless.

Many thanks for your help.

All the best,
Stephen


Setup:-

Intel i5 4690K with an h80i cooler
MSI R9 390
MSI Z97-G45 Gaming Intel LGA1150 Z97 ATX Motherboard
Corsair CXM 750W
HyperX Fury Series 16gb (2x8gb) DDR3 1866Mhz
Samsung 250gb SSD
WD 1TB HDD

and in case it's relevant:-

Acer XG270HU
Corsair K70 Vengeance keyboard
Razer Deathadder mouse


My System SpecsSystem Spec
.
02 Sep 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!
Code:
BugCheck A0, {b, 2fd999000, 3, e17ae000}

Probably caused by : ntkrnlmp.exe ( nt!PopWriteHiberPages+a3 )
Code:
BugCheck A, {0, 2, 0, fffff800038c3645}

Probably caused by : HDAudBus.sys ( HDAudBus!HdaController::NotificationDpc+168 )
This is probably a failing PSU. Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
02 Sep 2015   #3
xstevenc1

Windows 7 Home 64 bit
 
 

Thanks Laith!

After typing chkdsk /r and rebooting I can't boot into Windows. It loads the mobo screen and then goes to a black screen covered in artefacts.

Any ideas?

All the best,
Stephen

EDIT:

I managed to run chkdsk C: /f /r /x through windows repair which purported to fix several problems with the C: drive and the windows' error checking tool is now showing no errors. I had already downloaded and installed all windows updates before getting the BSOD. Could the problems with C: drive have been related to the BSOD or do you still think it's PSU related?

I've uploaded the DM log collector to my original post.

EDIT 2:

I ran MemTest again and immediately turned my monitor on and off, computer rebooted and then reported a BSOD.
My System SpecsSystem Spec
.

02 Sep 2015   #4
Laith

Windows 10 Professional x64
 
 

Artifacts? That doesn't sound good... Run Furmark, if the temps goes too high stop the test. Video Card - Stress Test with Furmark
My System SpecsSystem Spec
02 Sep 2015   #5
xstevenc1

Windows 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by Laith View Post
Artifacts? That doesn't sound good... Run Furmark, if the temps goes too high stop the test. Video Card - Stress Test with Furmark
It's idling at 56 celsius and maxes out at around 85 after 10 or so minutes, 1920x1080 with 0X MSAA
My System SpecsSystem Spec
02 Sep 2015   #6
Laith

Windows 10 Professional x64
 
 

Please post the new dumps.
My System SpecsSystem Spec
02 Sep 2015   #7
xstevenc1

Windows 7 Home 64 bit
 
 

Quote   Quote: Originally Posted by Laith View Post
Please post the new dumps.
Attached, thanks very much for your help.
My System SpecsSystem Spec
02 Sep 2015   #8
Laith

Windows 10 Professional x64
 
 

No problem it's my duty to help.

Update your sound drivers.
My System SpecsSystem Spec
03 Sep 2015   #9
xstevenc1

Windows 7 Home 64 bit
 
 

I've updated the sound drivers but I still get the BSOD.
My System SpecsSystem Spec
03 Sep 2015   #10
Laith

Windows 10 Professional x64
 
 

Please post the latest dumps.
My System SpecsSystem Spec
Reply

 BSOD - 0x000000a0




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