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Windows 7: BSOD issue uncertain - Occurred after moving house

04 Sep 2015   #11
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Ian pity the dumps will not load as they would be the stuff we need and the files you have sent might as well be in Klingon.
Having said that in the bottom row of files? there are some refs to temps and power issues what I don't know. In the pic I have outlined just one lot.
So can you please run Speccy https://www.piriform.com/speccy/download and post back the temps please.'

Also when these problems are occurring are there any beeps from the machine?? it can be anything from a long drawn out beep or a set of short ones but whatever if they are present they usually are an alarm for an issue and usually some component going critical.

Can you again see these tutorials and try again with the dump files

http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

&

http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html



My System SpecsSystem Spec
.
04 Sep 2015   #12
ipwj20

Microsoft Windows 7 Home Premium 64-bit
 
 

Processor - Intel Core i5 2500 @ 3.30GHz 53 C
Motherboard - ASUSTeK Computer INC. P8H67-M LE (LGA1155) 45 C
Graphics -1023MB NVIDIA GeForce GTX 550 Ti (ASUStek Computer Inc) 37 C
Storage - 232GB Samsung SSD 850 EVO 250GB ATA Device (SSD) 40 C
-1863GB Western Digital WDC WD20EARX-00PASB0 ATA Device (SATA) 29 C

Here's the temperatures. Maybe the processor is getting too hot?

I ran the minidump through the windows debugger and saved the output as a txt file this time. Does this help?

I'll try the bios dump tutorials again now.

Thanks,
Ian
My System SpecsSystem Spec
04 Sep 2015   #13
ipwj20

Microsoft Windows 7 Home Premium 64-bit
 
 

Processor - Intel Core i5 2500 @ 3.30GHz 53 C
Motherboard - ASUSTeK Computer INC. P8H67-M LE (LGA1155) 45 C
Graphics -1023MB NVIDIA GeForce GTX 550 Ti (ASUStek Computer Inc) 37 C
Storage - 232GB Samsung SSD 850 EVO 250GB ATA Device (SSD) 40 C
-1863GB Western Digital WDC WD20EARX-00PASB0 ATA Device (SATA) 29 C

Here's the temperatures. Maybe the processor is getting too hot?

I ran the minidump through the windows debugger and saved the output as a txt file this time. Does this help?

I'll try the bios dump tutorials again now.

Also given that I've moved, I've also gone through with a can of compressed air to clean any dust out.

Thanks,
Ian
My System SpecsSystem Spec
.

04 Sep 2015   #14
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok Ian mate the files themselves would have been handy but in any case the csrss.exe came up that time and again it can be a cause or a furphy.

The temps are indeed warm for the CPU but not critical if they were going on say 70C and above I would say yes redo the compound etc By the by is it a stock cooler on that device?

Can you run this for starters as I think we are going to have to check just about everything and this is where I like to start.

Using HW Info
PART A:
You can test the volts on the PSU with HW Info
HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right handwindow select Sensors and scroll down to the power section where you will seewhat the volts are doing see my pic. Now the section you want will be labeled -for example Asus boards usually have "Nuvoton" and Gigabyte boards"ITE" in any case the section you want will have Vbatt or VBAT in it(dead give away)
The original right hand window shows the machine running and is handy for thatbut for looking at the components in some detail close it and use the main lefthand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in andthen click on the individual component/s (it will highlight in blue) - in theright hand side will appear all sorts of details including brands speeds andother essential info that particular device. See pic for example.

My System SpecsSystem Spec
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 BSOD issue uncertain - Occurred after moving house




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