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Windows 7: BSOD when waking PC up from sleep mode

07 Sep 2015   #11
aussiepride

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
No mate if I am seeing what you posted it is only showing me the CPU details I need that section as in this pic - you need to scroll down that right hand panel until you get to that section that has either Vbatt VBATT or something very similar. If you look it will show two different refs to the 3.3v rail - one is the CMOS battery hence Vbatt etc and the 3.3v rail that goes to the motherboard.

In my pic I have snipped out the scroll bar so at the very right hand side just like any window you open so use that to get to the refs I want. I've changed the pic to show you where that scroll bar will be found.
Hang on..the version of HWiNFO I'm using is different to yours. I don't have the option up the top to select sensors like you do. Where did you get the version you are using? I'm using a 64-bit version of windows.


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07 Sep 2015   #12
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate in post #4 click on the link I have included in that and use the correct bit version.

But just to be sure this is the link you want to use HWiNFO, HWiNFO32/64 - Download

In the pics is what you should see on clicking the site open and what to choose in bit version and then go to the bottom and find the downloader you want open it out and choose the US version - I always use this link on any machine I install this valuable tool on
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07 Sep 2015   #13
aussiepride

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Ok mate in post #4 click on the link I have included in that and use the correct bit version.

But just to be sure this is the link you want to use HWiNFO, HWiNFO32/64 - Download

In the pics is what you should see on clicking the site open and what to choose in bit version and then go to the bottom and find the downloader you want open it out and choose the US version - I always use this link on any machine I install this valuable tool on
Yep that's the exactly what I did and the exact program that I downloaded. I just don't have that option to select sensors like you did; I did however select "sensors only option" when running the the program. In the screenshots I've enclosed in this post, I've included everything that my HW info program is displaying for me. I'm guessing what your after just has to be in there somewhere! lol
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07 Sep 2015   #14
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

That is odd mate but however I have snipped and marked the section that you need the title is marked in red (motherboard) the rails in blue and the Vbat ref I kept on about in black (CMOS / BIOS battery).

From those readouts you can see a lot of other useful info ie CPU temps the average rails volts core frequencies RAM usage etc etc a lot of info that you can use for diagnosing for example so in all a very useful tool.

What I shall do is to uninstall mine and reinstall it to see if I get the same problem that you are having if I do then I shall ask in the HW Info forum I belong to find an answer but even so I might just ask anyway
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08 Sep 2015   #15
aussiepride

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
That is odd mate but however I have snipped and marked the section that you need the title is marked in red (motherboard) the rails in blue and the Vbat ref I kept on about in black (CMOS / BIOS battery).

From those readouts you can see a lot of other useful info ie CPU temps the average rails volts core frequencies RAM usage etc etc a lot of info that you can use for diagnosing for example so in all a very useful tool.

What I shall do is to uninstall mine and reinstall it to see if I get the same problem that you are having if I do then I shall ask in the HW Info forum I belong to find an answer but even so I might just ask anyway
No problems! How did you go with it?
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08 Sep 2015   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

No problems mate I even went into the registry in CURRENT USER and found the leftover reg entry for HW Info and deleted that. Now I ma thinking maybe it might have been a crooked install install and that it would be worth trying the install again.

While I am thinking of it that is something I always check out after uninstalling softwares as many like some of the AV programs and Norton (Symantec) is a classic - leave registry entries in both CURRENT USER & LOCAL MACHINE > Software even when - and I suspect - those remover tools are mean to deliberately do that but it may be me being paranoid and cynical
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08 Sep 2015   #17
aussiepride

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
No problems mate I even went into the registry in CURRENT USER and found the leftover reg entry for HW Info and deleted that. Now I ma thinking maybe it might have been a crooked install install and that it would be worth trying the install again.

While I am thinking of it that is something I always check out after uninstalling softwares as many like some of the AV programs and Norton (Symantec) is a classic - leave registry entries in both CURRENT USER & LOCAL MACHINE > Software even when - and I suspect - those remover tools are mean to deliberately do that but it may be me being paranoid and cynical
Its funny you say that because I already have tried uninstalling and reinstalling the program. In any case, do you think that this program is likely to reveal the main cause of my BSOD problem?
My System SpecsSystem Spec
08 Sep 2015   #18
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

No mate absolutely not I use it to track down hardware problems ie testing out the voltage rails in desktop PSU's and laptop battery status as (for example ) power supplies are very overlooked as a source of computer problems. So in addition to that one can see the very detailed info on RAM sticks hard drives network adaptors GPU' s etc etc
It is in other words an excellent tool for trying to find faults within those dedicated components.

ie you can see what the normal operating functions are in say a RAM stick and then also see what it is operating at now again for example the frequencies being put through them.

When you look at BSOD's again for example the faults can be soft or hardware based and have so many different interactions between the two basic form of "wares" it sorta makes you spin out thinking about them
My System SpecsSystem Spec
08 Sep 2015   #19
aussiepride

Windows 7 Home Premium 64-bit
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
No mate absolutely not I use it to track down hardware problems ie testing out the voltage rails in desktop PSU's and laptop battery status as (for example ) power supplies are very overlooked as a source of computer problems. So in addition to that one can see the very detailed info on RAM sticks hard drives network adaptors GPU' s etc etc
It is in other words an excellent tool for trying to find faults within those dedicated components.

ie you can see what the normal operating functions are in say a RAM stick and then also see what it is operating at now again for example the frequencies being put through them.

When you look at BSOD's again for example the faults can be soft or hardware based and have so many different interactions between the two basic form of "wares" it sorta makes you spin out thinking about them
oh I get you now! Ok so whats the next step and where to from here? Would you like me to try uninstalling and reinstalling that program again?
My System SpecsSystem Spec
08 Sep 2015   #20
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 


Yep takes no time at all - as for where we head next will have to trawl backthrough and see where we have been already.

Now I do remember there was a reference to ntoskrnl.exe and that is related to just about anything including updates so will just have to plod through the hardware stuff first. If I get stuck then we can always ask for help.
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 BSOD when waking PC up from sleep mode




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