BSOD while booting memtest OK error MEMORY_MANAGEMENT

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  1. lobidon
    Posts : 7
    Windows 7 Pro 64 bits
       New #1

    BSOD while booting memtest OK error MEMORY_MANAGEMENT


    Hello, my computer experience some BSOD while booting.

    The problem happen only when I turn on the PC from a turned OFF state, I get a MEMORY_MANAGEMENT BSOD and when a restart everything is OK.

    Recently, I upgrade my RAM from kingston 1 * 8 Gb C11 to 2 * 8 Gb C9 corsair vengeance, and since the problem appeared. My PC is a MSI GT70 2PE dominator pro.

    What I did:
    memtest : 7 passes with NO ERROR
    switch to Windows 10, clean install
    re-switch to Windows 7, clean install
    try to use the minimum of drivers, use different version of graphic drivers, chipset, audio, lan, wireless...
    I only install chrome, ccleaner, ESET smart security, VLC, photofiltre, mydefrag and driverCloud, but the problem is still there.

    I need some help now, I don't know what to do, because I think the ram is OK, it's a software problem no ?

    Thanks for help, kiss :)
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome Lobidon now just to get it right -
    What memtest did you use ? - the memtest we recommend here has to be run for at least 8 passes any less and the outcome would not be conclusive.

    Before you reinstalled 7 did you wipe the drive thoroughly? as we have a fair number of members who are uninstalling 10 and returning to 7 that are experiencing problems / issues.

    If you want to do memtest then see this RAM - Test with Memtest86+

    I would personally run these too to eliminate any problems from the reinstall just because it installed may not necessarily mean it has gone without a hitch.

    https://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    https://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f and /r in the command line as per Option2
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  4. lobidon
    Posts : 7
    Windows 7 Pro 64 bits
    Thread Starter
       New #3

    Thank you for the answer, I'll do the 8 passes of the memtest, and do what you're link say and I'll come back when it's done.

    See you soon :)
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  6. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #4

    Ok what I didn't say but I think it is included in the tutorial is that if the test come back with errors BEFORE 8 passes you can stop the test. You then have to narrow down what sticks - or slots are at fault.
    In my pic the version is wrong but is still the same sort of screen as the current one.
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  7. lobidon
    Posts : 7
    Windows 7 Pro 64 bits
    Thread Starter
       New #5

    ICIT2LOL said:
    Before you reinstalled 7 did you wipe the drive thoroughly? as we have a fair number of members who are uninstalling 10 and returning to 7 that are experiencing problems / issues.
    Btw, I used the memtest you recommand, in order to clarify things, I first installed W10 on a brand new SSD (850 pro 256Go) erased with the magician software, problems happend, then install W7 formating the disk with windows installation software and then reinstall W10 an retry with seven.
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  8. lobidon
    Posts : 7
    Windows 7 Pro 64 bits
    Thread Starter
       New #6

    Memtest OK (see attachments)
    I'll run the other things this afternoon and come back to tell you the result.

    Sometimes, when I boot with no BSOD, Dropbox crash when windows start, maybe it's linked ?

    Thanks a lot
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  10. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #7

    Now just backing up to the post where you said you erased 10 using the Magician software - personally I never rely on an erase other than using the command prompt clean all or the wipe function with Partition Wizard. CCleaner offers a similar function but for sheer thoroughness the clean all is the best.

    Maybe there has been some left overs that have had conflicts with the fresh install and yes the Dropbox could be one of the install items that has become affected so.

    Now it really does depend on you what you want to do either carry on and test the rest of the hard ware or redo the install

    PS Meant to add if you can keep the machine up and running long enough can you run these and post results back? It would be more than helpful

    https://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

    &

    https://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html
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  11. lobidon
    Posts : 7
    Windows 7 Pro 64 bits
    Thread Starter
       New #8

    Here the file, and for the erasing of the SSD, I did both: with Magician software and with windows tool for W7 and for W10..
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  12. lobidon
    Posts : 7
    Windows 7 Pro 64 bits
    Thread Starter
       New #9

    Up ?
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  13. lobidon
    Posts : 7
    Windows 7 Pro 64 bits
    Thread Starter
       New #10

    help
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