Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD at random times, error 0x1000007f

16 Sep 2015   #1
cfabros

Windows 7 Professional 32-bit
 
 
BSOD at random times, error 0x1000007f

Hello, I am a novice when it comes to computers, but know enough to be dangerous. With that said, for the past several weeks I have been getting BSOD's when using my laptop and they seem associated with the win32k.sys driver. Attached are the DMP files of the two most recent crashes.

==================================================
Dump File : 091515-28719-01.dmp
Crash Time : 9/15/2015 1:41:44 PM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x8e139750
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+d1b5e
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : win32k.sys+d1b5e
Stack Address 1 : win32k.sys+981a9
Stack Address 2 : win32k.sys+9515f
Stack Address 3 : win32k.sys+85e36
Computer Name :
Full Path : C:\windows\Minidump\091515-28719-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 131,072
Dump File Time : 9/15/2015 1:42:57 PM
==================================================

==================================================
Dump File : 091615-39187-01.dmp
Crash Time : 9/16/2015 11:53:26 AM
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x1000007f
Parameter 1 : 0x00000008
Parameter 2 : 0x807c9750
Parameter 3 : 0x00000000
Parameter 4 : 0x00000000
Caused By Driver : win32k.sys
Caused By Address : win32k.sys+d1b5e
File Description : Multi-User Win32 Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : win32k.sys+d1b5e
Stack Address 1 : win32k.sys+981a9
Stack Address 2 : win32k.sys+9515f
Stack Address 3 : win32k.sys+85e36
Computer Name :
Full Path : C:\windows\Minidump\091615-39187-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 131,072
Dump File Time : 9/16/2015 11:54:54 AM
==================================================

Any recommendations would be greatly appreciated.

Here is my system information:

OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer Microsoft Corporation
System Manufacturer Hewlett-Packard
System Model HP ProBook 4520s
System Type X86-based PC
Processor Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, 2399 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Hewlett-Packard 68AZZ Ver. F.20, 9/8/2011
SMBIOS Version 2.6
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 2.92 GB
Available Physical Memory 883 MB
Total Virtual Memory 5.84 GB
Available Virtual Memory 2.52 GB

Again, thanks for your help.

Milo
Carlsbad, CA


My System SpecsSystem Spec
.
30 Sep 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!
Code:
BugCheck 1000007F, {8, 807c9750, 0, 0}

Probably caused by : win32k.sys ( win32k+d1b5e
Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.
My System SpecsSystem Spec
Reply

 BSOD at random times, error 0x1000007f




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD win32k.sys 0x1000007f - 13 times (4 today)
I have BSOD'd 13 times since 8/24 with 4 of them today. All errors point towards UNEXPECTED KERNAL MODE TRAP. I have run a mem86 check for 24hours - no problem. Have reseated the memory. Have updated the graphics drivers. I run a Win 7 32 Bit on an HPDC7900. I use default graphics adapter. I...
BSOD Help and Support
Random BSOD's at random times often error 0x0000001E
Hello, after searching through many forums and Windows help sites i still can't help myself to find, why i am getting these bluescreens. I even installed Windows completely new, but after installing the Realtek GBE network driver (manually, cause Windows didn't find it) the 'fun' began again. I...
BSOD Help and Support
BSOD error 0x1000007f by ntkrnlpa.exe
i had two win 7 crushes 17/11 07/01 http://up413.siz.co.il/up1/odzyztzydlym.png please help me
BSOD Help and Support
BSOD, error 0x1000000a , 0x1000007f ntoskrnl.exe & Rt86win7.sys
Pc Specs - Amd Athlon II X2 240 (Regor). Asrock M3A785GXH/128M. Kingston KVR1333D3N9/2G 2GB DDR3 Ram. Cooler Master eXtreme Power Plus 390W. Windows 7 Professional. The PC was assembled around 2 1/2 years back. Except for the PSU that was bought around 4 years back. Unfortunately I can't...
BSOD Help and Support
Random BSOD during Random times, error 0x8000000000000002
Hey everyone, Im new here on this forum. I've been having this extremely frustrating problem ever since i swapped out my Motherboard for a new one. I reformatted my computer multiple times, yet my computer seems to BSOD randomly. What happenes is that everything becomes unresponsive; cant...
BSOD Help and Support
BSOD with wifi adapter, error 0x1000007f
So my dad put together a pc with some of our best parts and it worked fine. Until i attached the Creatix CTX 405 Wifi adapter that is... It worked fine a few days but later i just got the BSOD more and more often. Once i couldnt even get to the login screen before the BSOD showed up. So i...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 21:46.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App