Randomly occuring BSODs, probably caused by drivers

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  1. Posts : 2,781
    Windows 10 Pro x64
       #11

    So,
    Code:
    BugCheck 116, {fffffa80038f54e0, fffff88003f89c48, 0, d}
    
    Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    Probably caused by : atikmpag.sys ( atikmpag+6c48 )
    The problem is caused by your graphics driver. Run Display Driver Uninstaller(DDU)
    Make sure you tick the Uninstall C:/AMD and C:/NIVIDA folders while you are in DDU when you are done running DDU install your graphics driver again and you should be good to go! This is the guide for DDU: Display Driver Uninstaller: How to use

    Remember to remove Catalyst and only install the graphics driver.
      My Computer


  2. KGS
    Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #12

    This is perhaps a stupid question, but how do i then reinstall the drivers without installing Catalyst?
      My Computer


  3. Posts : 2,781
    Windows 10 Pro x64
       #13

    When you are at the install screen click Custom. After that uncheck everything expect for AMD Display Driver.
      My Computer


  4. KGS
    Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #14

    I did uninstall the drivers, but before I did I got another bluescreen: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.

    Drivers uninstalled now and new drivers installed. No catalyst.

    I accidentally forgot to select the two directories from the options menu in the DDU, though. Is that a big problem? From reading about it it seems those directories only contain installation files and not drivers, but I might be wrong.

    I'll wait and see if I get another one.
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  5. Posts : 2,781
    Windows 10 Pro x64
       #15

    Okay, hopefully you don't.
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  6. KGS
    Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #16

    Alas I just had another bluescreen

    KMODE_EXCEPTION_NOT_HANDLED

    Should I upload another analysis?
      My Computer


  7. Posts : 2,781
    Windows 10 Pro x64
       #17

    Yes, please do upload another zip.
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  8. KGS
    Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #18

    Here's the new dump.

    I just had something that seems like a USB driver bsod.
      My Computer


  9. Posts : 2,781
    Windows 10 Pro x64
       #19

    So,
    Code:
    BugCheck FE, {5, fffffa800b1b41a0, 80863b34, fffffa800b8b1c48}
    
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+6c )
    Update your USB drivers.
      My Computer


  10. KGS
    Posts : 24
    Windows 7 Ultimate x64
    Thread Starter
       #20

    Windows claims the drivers are up to date for USB Root Hub, USB Composite Device and Generic USB Hub. Those were the only relevant-looking things I could find in the device manager.

    I did some looking around on the web and it seems that windows might occasionally incorrectly reply that a driver is up to date despite not being so. Do you reccomend a dedicated driver updater?
      My Computer


 
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