Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD DRIVER_POWER_STATE_FAILURE (9f)

20 Sep 2015   #1
anthonym94

Windows 7 Ultimate x64 SP1
 
 
BSOD DRIVER_POWER_STATE_FAILURE (9f)

I've been getting this bluescreen error intermittently for the past few months. The computer crashes while it is in sleep mode.

I have run driver verifier, and Driver Booster. I've checked and updated all of my drivers, yet I'm still getting crashes when I put my computer to sleep. I'm sure this is a driver issue, but I cannot pinpoint what is causing the crashes.

Thanks for your help


DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000004, The power transition timed out waiting to synchronize with the Pnp
subsystem.
Arg2: 0000000000000258, Timeout in seconds.
Arg3: fffffa8003ce1b50, The thread currently holding on to the Pnp lock.
Arg4: fffff80000b9a4d0, nt!TRIAGE_9F_PNP on Win7 and higher

Debugging Details:
------------------

Implicit thread is now fffffa80`03ce1b50

DRVPOWERSTATE_SUBCODE: 4

FAULTING_THREAD: fffffa8003ce1b50

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: System

CURRENT_IRQL: 2

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER: from fffff800036cf802 to fffff800036ccdaa

STACK_TEXT:
fffff880`031c46d0 fffff800`036cf802 : fffffa80`03ce1c10 fffffa80`03ce1b50 00000000`00000000 fffff800`038752f0 : nt!KiSwapContext+0x7a
fffff880`031c4810 fffff800`036ced1a : 00000000`00000003 fffffa80`03ce1b50 fffff800`00000000 00000000`00000003 : nt!KiCommitThreadWait+0x1d2
fffff880`031c48a0 fffff800`039335e4 : 00000000`00000003 fffff880`031c4bb8 00000000`00000001 fffffa80`00000000 : nt!KeWaitForMultipleObjects+0x272
fffff880`031c4b60 fffff800`03933dca : fffff8a0`06cd4ba8 fffffa80`040109b0 fffff8a0`06cd4a80 fffffa80`040109b0 : nt!PnpNotifyUserMode+0x158
fffff880`031c4be0 fffff800`03932eb2 : 00000000`00000000 fffffa80`040109b0 fffff8a0`05e4d6a0 00000000`00000001 : nt!PnpProcessCustomDeviceEvent+0x1a
fffff880`031c4c10 fffff800`036d41b5 : fffff800`03932d70 fffff8a0`06cd4a80 fffff800`038752d8 fffff800`038752d8 : nt!PnpDeviceEventWorker+0x142
fffff880`031c4c70 fffff800`039638e2 : 00000000`00000000 fffffa80`03ce1b50 00000000`00000080 fffffa80`03cd09c0 : nt!ExpWorkerThread+0x111
fffff880`031c4d00 fffff800`036bbf46 : fffff880`02f63180 fffffa80`03ce1b50 fffff880`02f6dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`031c4d40 00000000`00000000 : fffff880`031c5000 fffff880`031bf000 fffff880`031c35f0 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND: .thread 0xfffffa8003ce1b50 ; kb

FOLLOWUP_IP:
nt!KiSwapContext+7a
fffff800`036ccdaa 488d8c2400010000 lea rcx,[rsp+100h]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: nt!KiSwapContext+7a

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 55a6901f

IMAGE_VERSION: 6.1.7601.18933

FAILURE_BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a

BUCKET_ID: X64_0x9F_4_nt!KiSwapContext+7a

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x9f_4_nt!kiswapcontext+7a

FAILURE_ID_HASH: {988e0922-fc98-5cf6-5921-ee45c15cab37}

Followup: MachineOwner


My System SpecsSystem Spec
.
25 Sep 2015   #2
axe0

Windows 10 Pro
 
 

Hi anthonym94,

Welcome to the 7forums.

There are no recent dump files in the attached zip file.
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.

Or configure Ccleaner to not remove dump files:


Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble.

Please remove any installed driver from Driver Booster 2 and remove Driver Booster 2.
Programs that claim to update your drivers install either the wrong or corrupted drivers.

Please check {windows partition}\windows\minidump and check if there are any recent dump files saved.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial

Please try the following:
  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
My System SpecsSystem Spec
25 Sep 2015   #3
anthonym94

Windows 7 Ultimate x64 SP1
 
 

Thank you for your reply.

I did a system restore to undo any driver changes.

sfc/scannow did not bring up any errors.

Attached are two dump files from C\Windows\minidump
My System SpecsSystem Spec
.

25 Sep 2015   #4
axe0

Windows 10 Pro
 
 

The dumps you find in the Minidump folder are the same as in the previous uploaded zip file and I cannot read them.

Please remove any program you don't know and / or don't use.
Personally, I would remove Advanced SystemCare 8 and the Gigabyte software.
Both are known for causing BSOD's.

For now it is waiting for new crashes
My System SpecsSystem Spec
27 Sep 2015   #5
anthonym94

Windows 7 Ultimate x64 SP1
 
 

I've cleaned out some programs.
Ill update this thread when it crashes again, thanks for your help
My System SpecsSystem Spec
27 Sep 2015   #6
axe0

Windows 10 Pro
 
 

Good

You're welcome
My System SpecsSystem Spec
Reply

 BSOD DRIVER_POWER_STATE_FAILURE (9f)




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Bsod driver_power_state_failure
I have been receiving the following error for over a year now. I have been unable to fix it. I am hoping that someone on this forum can assist. It happens whenever the computer goes into sleep mode. Attached hopefully is the necessary information. Thanks.
BSOD Help and Support
Bsod driver_power_state_failure
Hello. I have been experiencing rather frequent BSOD over the last few days. The first few happened as I was transferring data from one HDD to the other. The latest one happened while clicking a link. That's when I got the Driver power state failure error message. Thanks for any help in advance. ...
BSOD Help and Support
Driver_power_state_failure bsod
hi all i keep getting blue screen errors like the one above, looking at the minidump file using BlueScreenView its reporting that ntsokrnl.exe is the cause of the issue but i cannot seem to fix it. ive tried a list of things including reseting my laptop to factory settings and reinstalling...
BSOD Help and Support
Bsod: Driver_power_state_failure
Hi there, Last night, i set my PC to shut down at a pre-specified time, at which it crashed and gave a BSOD. Looking in the event viewer, i found this: Specs of PC:
BSOD Help and Support
BSOD Driver_power_state_failure
Hey Earlier today i had a BSOD while my laptop was shutting down. It's 4-5 months old and came with Windows 7 64 bit pre-installed, however its only a few days ago since i ran OS recovery and reinstalled windows. I recently tried virtualization with VMware player and i got a feeling that it is...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:29.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App