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Windows 7: BSOD SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)

24 Sep 2015   #41
Josiah

Windows 7 Ultimate x64
 
 

well i disabled 7400M Series and nothing really happened....got the same blue screen...only when i disable the 6380G one i revert back to the old 1024x768 resolution and my computer starts back like normal


My System SpecsSystem Spec
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25 Sep 2015   #42
axe0

Windows 10 Pro
 
 

Please watch this video for reseating the GPU
My System SpecsSystem Spec
25 Sep 2015   #43
Josiah

Windows 7 Ultimate x64
 
 

so should i do what he does?
My System SpecsSystem Spec
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25 Sep 2015   #44
Josiah

Windows 7 Ultimate x64
 
 

bro...i have a LAPTOP...so therefore i cant follow what hes doin as he is using a tower PC
My System SpecsSystem Spec
25 Sep 2015   #45
axe0

Windows 10 Pro
 
 

You said you had a computer, thought you did not meant a laptop
Apologies for it.

With a laptop, it is pretty difficult to reseat the GPU, because it is not easy to get there.
Usually you have to open the laptop until you get to the mainboard, difficult and dangerous.

Please try to run Furmark again, delete the downloaded file and download Furmark again (in case of any corruption)
My System SpecsSystem Spec
25 Sep 2015   #46
Josiah

Windows 7 Ultimate x64
 
 

i did got the same error
My System SpecsSystem Spec
25 Sep 2015   #47
axe0

Windows 10 Pro
 
 

Do you have any software from AMD installed?
If so, please remove it, it could cause trouble.
My System SpecsSystem Spec
25 Sep 2015   #48
Josiah

Windows 7 Ultimate x64
 
 

well the drivers are still there... should i use the amd ddu tool to delete all the folders and the drivers?
My System SpecsSystem Spec
25 Sep 2015   #49
axe0

Windows 10 Pro
 
 

Yes please.
Windows will use its own drivers until you have installed AMD drivers.
Please use the custom / advanced option while installing to prevent software installation.
My System SpecsSystem Spec
01 Oct 2015   #50
Josiah

Windows 7 Ultimate x64
 
 

soory axe0 i havent been around on the computer much lately... the solution given above did not work....
My System SpecsSystem Spec
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 BSOD SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)




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