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Windows 7: BSOD SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)

21 Sep 2015   #1
Josiah

Windows 7 Ultimate x64
 
 
BSOD SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)

Hello Guys,

i have been getting an error whenever i install my graphics drivers. Any version i use results in a BSOD on startup.
the BSOD says: SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)

Also, whenever my computer restarts it shuts straight off and i have to manually turn it on again...
I am using Windows 7 Ultimate x64


My System SpecsSystem Spec
.
22 Sep 2015   #2
axe0

Windows 10 Pro
 
 

Hi Josiah

Please read BSOD Posting Instructions and provide us with the zip file
My System SpecsSystem Spec
22 Sep 2015   #3
Josiah

Windows 7 Ultimate x64
 
 

here is the zip file u requested...
My System SpecsSystem Spec
.

23 Sep 2015   #4
axe0

Windows 10 Pro
 
 

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below



If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Please check {windows partition}\windows\minidump and check if there are any dump files saved.
The zip is empty of dump files.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial
My System SpecsSystem Spec
23 Sep 2015   #5
Josiah

Windows 7 Ultimate x64
 
 

the SPTD thing was grey when i uninstalled daemon tools so i didnt have to uninstall the SPTD thingy. and windows minidump didnt have anything in it
My System SpecsSystem Spec
23 Sep 2015   #6
Josiah

Windows 7 Ultimate x64
 
 

do i have to make the blue screen happen again for you to see the minidump files?
My System SpecsSystem Spec
23 Sep 2015   #7
axe0

Windows 10 Pro
 
 

Please make sure your pc is configured for minidumps.
Then try it yes.
My System SpecsSystem Spec
23 Sep 2015   #8
Josiah

Windows 7 Ultimate x64
 
 

yes i just configured it...im jus downloading an old graphics driver and once installed the blue screen would be produced
My System SpecsSystem Spec
23 Sep 2015   #9
Josiah

Windows 7 Ultimate x64
 
 

DMP DELIVERY SIR!
thats the dmp i got right after the blue screen showed up...
My System SpecsSystem Spec
23 Sep 2015   #10
Josiah

Windows 7 Ultimate x64
 
 

wait can i not send the dmp file?
My System SpecsSystem Spec
Reply

 BSOD SYSTEM_SERVICE_EXCEPTION (atikmdag.sys)




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