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Windows 7: BSOD On Startup error 0x0000001a

24 Sep 2015   #1
LarryB

Windows 7 Home Premium 32bit
 
 
BSOD On Startup error 0x0000001a

Hi all,

I am getting various BSOD error codes, the most recent error code in the subject line

I have used windbg to analyse the latest mini dump file and it tells me that it is a Vista driver error.

The other memory dumps gave memory_managemnt errors in the bsod

I have 2 X 2Gb of RAM. Earlier I have tested each memory stick in each slot and ran a diagnostic test on each change followed by a diagnostic check on the two of them and there are no issues-

Last week I reinstalled and activated my windows 7 home premium sp1, and it is fully updated

Can you help me diagnose my problem please.

I have attached minidumps from today

Thanks


My System SpecsSystem Spec
.
25 Sep 2015   #2
LarryB

Windows 7 Home Premium 32bit
 
 

UPDATE:

I have just flashed the BIOS from v2.03 to v3.10 on my Acer Aspire 5732z

No BSOD's on startup however i have been working with the laptop over the last few hours. The BSOD usually occur if I leave the laptop cold for a few days

Any info on the mini dumps would.be much apprecited
My System SpecsSystem Spec
25 Sep 2015   #3
axe0

Windows 10 Pro
 
 

Hi LarryB,

Please read BSOD Posting Instructions

Have you performed the built-in diagnostic test for the memory?
My System SpecsSystem Spec
.

25 Sep 2015   #4
LarryB

Windows 7 Home Premium 32bit
 
 

Hi Axe0

I performed the memory test by launching mdsched.exe then restarting. Very l9ng process as it was tested with 2 sticks inserted then again with each single stick in each slot. Finally got through it and past with flying colours.

I read posts on memtest86 but i had nothing to flash it to! I'll bring home a usb key tonight and test it again x 8 .

I've read your link and i'll attach those details later also

Cheers!
My System SpecsSystem Spec
25 Sep 2015   #5
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by LarryB View Post
Hi Axe0

I performed the memory test by launching mdsched.exe then restarting. Very l9ng process as it was tested with 2 sticks inserted then again with each single stick in each slot. Finally got through it and past with flying colours.

I read posts on memtest86 but i had nothing to flash it to! I'll bring home a usb key tonight and test it again x 8 .

I've read your link and i'll attach those details later also

Cheers!
That is the built-in memory test, this test is not as good as MemTest86+
My System SpecsSystem Spec
25 Sep 2015   #6
LarryB

Windows 7 Home Premium 32bit
 
 

Coolaboola Axe0 coolaboola!! I'll get those details and tests done later and i'll post up.

Cheers
My System SpecsSystem Spec
25 Sep 2015   #7
LarryB

Windows 7 Home Premium 32bit
 
 

Log collector files attached to the opening thread. Note that you will see one dump file from the 24/09/2015.

The time and date settings were lost when I powered up yesterday so you will see multiple dump files from 12/04/2011 . These are in fact dump files from yesterday

I will start the memtest86 testing shortly

Cheers
My System SpecsSystem Spec
25 Sep 2015   #8
axe0

Windows 10 Pro
 
 

There are all sorts of crashes.

The most recent is a 0x1a that indicates memory problems.
There are some dumps that might indicate to a failing hard drive
Please uninstall AVG as a test using the uninstall instructions



BSOD On Startup error 0x0000001a Diagnostic Test BSOD On Startup error 0x0000001a
 RAM TEST

Run MemTest86+ to analyse your RAM. ]MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





BSOD On Startup error 0x0000001a Diagnostics Test BSOD On Startup error 0x0000001a
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk Disk Check

Code:
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 8a947248, The address that the exception occurred at
Arg3: 8cc13900, Trap Frame
Arg4: 00000000

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - De instructie op 0x%08lx verwijst naar geheugen op 0x%08lx. Een lees- of schrijfbewerking op het geheugen is mislukt: %s.

FAULTING_IP: 
ataport!IdePortTranslateSrbToCrb+38
8a947248 741f            je      ataport!IdePortTranslateSrbToCrb+0x59 (8a947269)

TRAP_FRAME:  8cc13900 -- (.trap 0xffffffff8cc13900)
ErrCode = 00000000
eax=00000000 ebx=86114f00 ecx=85c1f0e8 edx=85c1f430 esi=861140b4 edi=85c1f0e8
eip=8a947248 esp=8cc13974 ebp=8cc1397c iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
ataport!IdePortTranslateSrbToCrb+0x38:
8a947248 741f            je      ataport!IdePortTranslateSrbToCrb+0x59 (8a947269) [br=1]
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x8E

PROCESS_NAME:  avgcsrvx.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from 8a948f9c to 8a947248
My System SpecsSystem Spec
25 Sep 2015   #9
LarryB

Windows 7 Home Premium 32bit
 
 

Thank you Axe0 for you time and input

Memtest86+ is running but I am sure you are aware this will take a while. More then likely it will run through the night.

1 pass so far and only 44% through the second test

I'll run a test on the HDD once it completes

As for AVG I removed that and installed Avast. I'll check again to ensure there is nothing left behind as program file / user profile and in the registry.

I'll report back once all tests are complete

Cheers
My System SpecsSystem Spec
26 Sep 2015   #10
axe0

Windows 10 Pro
 
 

You're welcome

Let me know how it goes
My System SpecsSystem Spec
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 BSOD On Startup error 0x0000001a




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