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Windows 7: BSOD when clicking shutdown/restart

25 Sep 2015   #1
lorkian

Microsoft Windows 7 Home Premium 64-bit 7600
 
 
BSOD when clicking shutdown/restart

When i click shutdown/restart button it goes BSOD here's the complete log of my PC:


My System SpecsSystem Spec
.
26 Sep 2015   #2
axe0

Windows 10 Pro
 
 

Hi lorkian,

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below



If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Let us know how it goes
My System SpecsSystem Spec
26 Sep 2015   #3
lorkian

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

Quote   Quote: Originally Posted by axe0 View Post
Hi lorkian,

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below



If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

Let us know how it goes
What image its not loading.. Can you please re-check thanks!
My System SpecsSystem Spec
.

26 Sep 2015   #4
axe0

Windows 10 Pro
 
 

Rechecked it 5 times, saying 5 times the same

Please refresh the page and check your internet connection speed.
My System SpecsSystem Spec
27 Sep 2015   #5
lorkian

Microsoft Windows 7 Home Premium 64-bit 7600
 
 

Quote   Quote: Originally Posted by axe0 View Post
Rechecked it 5 times, saying 5 times the same

Please refresh the page and check your internet connection speed.
Did everything you asked removed Daemon Tools i don't have Alcohol still the BSOD occurs when i click shutdown/restart.
My System SpecsSystem Spec
27 Sep 2015   #6
axe0

Windows 10 Pro
 
 

You have Daemon tools, please remove it.
My System SpecsSystem Spec
Reply

 BSOD when clicking shutdown/restart




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