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Windows 7: MEMORY_MANAGEMENT and POOL_CORRUPTION_IN_FILE_AREA

12 Nov 2009   #1
usagi

7 retail
 
 
MEMORY_MANAGEMENT and POOL_CORRUPTION_IN_FILE_AREA

Hello I'm Becky.
My brother new computer (a week old), is having a crash and blue screen.
Intel E7500
GA EP43-UD3L
2X2GB G.SKILL 1066MHZ CL5
1TB HDD SEAGATE, LGX22 DVD/RW
Twintech Nvida 9600GT 1GB
PSU: SEASONIC 500W S12II
Here is what the program (blue screen view) found:

==================================================
Dump File : 111209-16426-01.dmp
Crash Time : 12/11/2009 17:02:44
Bug Check String : POOL_CORRUPTION_IN_FILE_AREA
Bug Check Code : 0x000000de
Parameter 1 : 0x00000002
Parameter 2 : 0x9eaf8820
Parameter 3 : 0x9eaf8825
Parameter 4 : 0x140328c4
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\111209-16426-01.dmp
==================================================
==================================================
Dump File : 111209-17128-01.dmp
Crash Time : 12/11/2009 07:46:26
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000403
Parameter 2 : 0xc0011aa8
Parameter 3 : 0x071b2867
Parameter 4 : 0xc0011aac
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\111209-17128-01.dmp
==================================================

At first the computer have Win 7 Home primume and after afew hours from instaling the computer it start to crash... then I install Win 7 ultimate retail.. and after a few days the blue screen was back and i check it with "bluescreenview".

I checked today the memory with memtest 4.0, a few times and nothing wrong was found.
After that i scan with Registry Booster 2010 and fixed the errors...

But if the memory ram is ok, what else can cuase it?

I myself is using Win 7 7600 build (not retail), and i never had a blue screen on my system.


My System SpecsSystem Spec
.
12 Nov 2009   #2
wallyinnc

Windows 7 x64 finally!
 
 

Welcome to the forums, usagi
Did you do a clean install or upgrade? I would recommend you try running

sfc/ scannow

in an elevated command prompt. If no success, I would recommend you do a clean istall

BTW, you have to run memtest86 for several hours (preferably overnight) to catch small problems. You might try that before reinstalling everything
Good luck
My System SpecsSystem Spec
12 Nov 2009   #3
usagi

7 retail
 
 

Quote   Quote: Originally Posted by wallyinnc View Post
Welcome to the forums, usagi
Did you do a clean install or upgrade? I would recommend you try running

sfc/ scannow

in an elevated command prompt. If no success, I would recommend you do a clean istall

BTW, you have to run memtest86 for several hours (preferably overnight) to catch small problems. You might try that before reinstalling everything
Good luck
Yes I did a clean Insall...
The scannow, is for what to find?

And for Memtest I'll try to test it again for a few hours tomorrow night or on saturday night when my brother is working so I'll know untill sunday if there is a problems with the memroy ram and I'll replace it (I hope the store will replace them - I do have a warrenty)...

Maybe it will help if I'll remove and install the ram sticks again?
My System SpecsSystem Spec
.

13 Nov 2009   #4
wallyinnc

Windows 7 x64 finally!
 
 

usagi, details on sfc /scannow here. It scans and recovers any system file that might be corrupted
Re-seating the memory sticks can be a good idea, maybe they are not all the way. Usually that causes a boot error, but it doesn't hurt to check.
let us know
My System SpecsSystem Spec
13 Nov 2009   #5
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

It may help if you install the latest Windows 7 Realtek LAN driver for your motherboard. You can get it here. These are dated Oct. 09.
Download Gigabyte GA-EP43-UD3L Realtek LAN Driver 7.005.0730.2009 for Win7 Driver for Windows 7 / Windows 7 x64 - Softpedia
My System SpecsSystem Spec
13 Nov 2009   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by usagi View Post
Hello I'm Becky.
My brother new computer (a week old), is having a crash and blue screen.
Intel E7500
GA EP43-UD3L
2X2GB G.SKILL 1066MHZ CL5
1TB HDD SEAGATE, LGX22 DVD/RW
Twintech Nvida 9600GT 1GB
PSU: SEASONIC 500W S12II
Here is what the program (blue screen view) found:

==================================================
Dump File : 111209-16426-01.dmp
Crash Time : 12/11/2009 17:02:44
Bug Check String : POOL_CORRUPTION_IN_FILE_AREA
Bug Check Code : 0x000000de
Parameter 1 : 0x00000002
Parameter 2 : 0x9eaf8820
Parameter 3 : 0x9eaf8825
Parameter 4 : 0x140328c4
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\111209-16426-01.dmp
==================================================
==================================================
Dump File : 111209-17128-01.dmp
Crash Time : 12/11/2009 07:46:26
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 0x00000403
Parameter 2 : 0xc0011aa8
Parameter 3 : 0x071b2867
Parameter 4 : 0xc0011aac
Caused By Driver : halmacpi.dll
Caused By Address : halmacpi.dll+5ba9
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Computer Name :
Full Path : C:\Windows\minidump\111209-17128-01.dmp
==================================================

At first the computer have Win 7 Home primume and after afew hours from instaling the computer it start to crash... then I install Win 7 ultimate retail.. and after a few days the blue screen was back and i check it with "bluescreenview".

I checked today the memory with memtest 4.0, a few times and nothing wrong was found.
After that i scan with Registry Booster 2010 and fixed the errors...

But if the memory ram is ok, what else can cuase it?

I myself is using Win 7 7600 build (not retail), and i never had a blue screen on my system.
Becky

Hi and welcome to sevenforums

can you go into c:\windows\minidump, zip the dump file (*.dmp) and upload it to us for debugging?

I would also run memtestx86 for a LONG time (like overnight), and I woould dl and run memtestxx86 instead of the built in and use it.

Once we have the dump file we can give you some more help

Thanks in advance


Ken J

vsmj
My System SpecsSystem Spec
13 Nov 2009   #7
kpo6969

 
 

My System SpecsSystem Spec
14 Nov 2009   #8
usagi

7 retail
 
 

I just did a few things...

1. I reinstall the ram memories
2. I reaised the voltage in the bios motherboard from 2.0V to 2.1V (I entered G.Skill forum and i saw that alot of people add problems with unstable system with those type of boards, and that what G.Skill tech support recommended)
3. I changed in the bios from Turbo preformance to standart in the RAM section - that was also recommended
4. I already have the latest lan driver 7.006.0820.2009 from gigabyte website...
5. I preformed a sfc /scannow - and everything is ok - nothing bad was found

Now I hope it will be ok - if not then I'll go to the store and enter the computer to their lab (I have a warenty)

**** I attach a minidump files in rar - that's before i apply the changes****

Thank you for all your help I really appriciate it
My System SpecsSystem Spec
15 Nov 2009   #9
usagi

7 retail
 
 

Help!!! it's not working - computer still bluescreen

update ---

I just replaced the RAM sticks to a different brand, I hope it will slove the problem :-(
My System SpecsSystem Spec
Reply

 MEMORY_MANAGEMENT and POOL_CORRUPTION_IN_FILE_AREA




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