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Windows 7: BSOD Very Randomly, USB Bugcode Timeout?

01 Oct 2015   #1
anthonyfrench13

Windows 7, 64 Bit
 
 
BSOD Very Randomly, USB Bugcode Timeout?

Hi, I am working on fixing a computer but I am going crazy!

The computer is a Toshiba Satellite L755, Windows 7 x64, 4GB RAM, Intel i5.

Here is the Event Viewer Message;

The computer has rebooted from a bugcheck. The bugcheck was: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000005, 0xfffffa8007209160). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 092915-35147-01.


The mini dump files are in the zip, from the DM Log Collector,

Thank you so much in advance!!


My System SpecsSystem Spec
.
01 Oct 2015   #2
Laith

Windows 10 Professional x64
 
 

Hiya and welcome to SevenForums!
Code:
BugCheck FE, {8, 6, 5, fffffa8007209160}

Probably caused by : usbhub.sys ( usbhub!UsbhHubProcessChangeWorker+ec )
Run sfc /scannow and chkdsk /r.
Install the latest updates from Windows Update.

Do the exact same steps for chkdsk /r but instead of typing in sfc /scannow type chkdsk /r.

Update your USB drivers.
My System SpecsSystem Spec
02 Oct 2015   #3
anthonyfrench13

Windows 7, 64 Bit
 
 

Hi Thank you! I never thought to run the sfc /scannow,

But all recent updates have been installed and I also updated the USB driver.. I hope the sfc /scannow does the trick,
My System SpecsSystem Spec
.

02 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Can you remember what you had connected to your pc when the crashes happened?
My System SpecsSystem Spec
02 Oct 2015   #5
anthonyfrench13

Windows 7, 64 Bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Can you remember what you had connected to your pc when the crashes happened?
Nothing was actually connected is what the girl told me..
My System SpecsSystem Spec
02 Oct 2015   #6
axe0

Windows 10 Pro
 
 

Please do as @Laith says.
The usb.sys file is a Windows file, likely is there corruption in the system files.
My System SpecsSystem Spec
02 Oct 2015   #7
anthonyfrench13

Windows 7, 64 Bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please do as @Laith says.
The usb.sys file is a Windows file, likely is there corruption in the system files.
I ran sfc scannow but it says "windows resource protection found corrupt files but was unable to fix some of them."

I ran command prompt as administrator as well? I'm confused...
Trying to schedule disk check, it reboots and just doesn't run......
My System SpecsSystem Spec
02 Oct 2015   #8
axe0

Windows 10 Pro
 
 

Please upload the cbs.log file located at {Windows partition}\Windows\Logs\CBS\
My System SpecsSystem Spec
02 Oct 2015   #9
Laith

Windows 10 Professional x64
 
 

It's usbhub.sys to be exact

Have you installed the latest updates from Windows Update? That usually fixes system corruptions, aswell as sfc /scannow
My System SpecsSystem Spec
02 Oct 2015   #10
anthonyfrench13

Windows 7, 64 Bit
 
 

The CBS log is almost 300Mb in size and I seriously can't get it any smaller than 16mb using 7zip ultra compression, and that is still exceeding sevenforums 8mb size.

Any suggestions, and thank you so much for the help here!
My System SpecsSystem Spec
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 BSOD Very Randomly, USB Bugcode Timeout?




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