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Windows 7: BSOD when install wifi driver

03 Oct 2015   #1
chekhong

32 bit windows 7 home premium service pack 1
 
 
BSOD when install wifi driver

I have updated my wifi driver since i found in optional windows update section. But once i finished update the driver, my laptop straight goes into blue screen mode. When i disable wifi on safe mode, i can reboot my windows normally without wifi(LAN still usable). But once i activated or installed back the wifi driver, my laptop goes into blue screen again.

The attached is the file containing the my laptop information using DM Log Collector to generate.

Please assist me in this matter.


My System SpecsSystem Spec
.
03 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi checkhong,

Welcome to the 7forums.

Please run the tool again and upload the zip file, outside of dump files every other file is missing.
We need the other files too and some dump files are corrupted.
My System SpecsSystem Spec
05 Oct 2015   #3
chekhong

32 bit windows 7 home premium service pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Hi checkhong,

Welcome to the 7forums.

Please run the tool again and upload the zip file, outside of dump files every other file is missing.
We need the other files too and some dump files are corrupted.
hi~i have re run the tool and uploaded a newer version of the file here. Please help me check on it. Appreciated your help
My System SpecsSystem Spec
.

05 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Please check {windows partition}\windows\minidump and let me know the date of the most recent dump.

When you run the tool, please check the content and make sure there are at least 21 files.
20 created / gathered by the tool and 1 or more dump files.
My System SpecsSystem Spec
06 Oct 2015   #5
chekhong

32 bit windows 7 home premium service pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please check {windows partition}\windows\minidump and let me know the date of the most recent dump.

When you run the tool, please check the content and make sure there are at least 21 files.
20 created / gathered by the tool and 1 or more dump files.
hi Axe~actually how to check this? im not sure of how this software goes by. i just run the tool n then the software automatically generates all the information.
My System SpecsSystem Spec
06 Oct 2015   #6
axe0

Windows 10 Pro
 
 

Open Explorer and search for the folder Windows in the OS partition, in the Windows folder search for the Minidump folder.
In the Minidump folders should be files with the extensions .dmp saved.

.dmp = dump file.
My System SpecsSystem Spec
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 BSOD when install wifi driver




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