Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: every time: windows has recovered from an unexpected shutdown

04 Oct 2015   #1
samerali2

Windows 7 Ultimate x64
 
 
every time: windows has recovered from an unexpected shutdown

Quote:
UPDATE 01: I just found that I have 9 outdated drivers
IObit Driver Booster PRO

At the moment I will run an online scan for C:\ and see if there is anything special there
UPDATE 02: Scan complete, nothing found, now running a complete scan :/
I decided to "downgrade" from wind 10 to 7 because of windows 10 always wakes/turns on
after turning the system to sleep or hibernate!

however now with windows 7, every time my PC goes to sleep, restarts or shuts down, it recovers with that message:

1) the system automatically goes to sleep after 30 minutes. no problem. When I turn the system on, I get
the message.
2) If I Start > Shut down.... The system appears to be shutting down, the screen goes off, the system
stops responding and stays like that until I have to hold down the shut down button on my case :/

Quote:
windows has recovered from an unexpected shutdown
system:
Code:
http://s24.postimg.org/bslheslzp/Capture01.png
DM Log Collector file:
*for some reason I can not upload it via. the file attachment tool*
Code:
https://dl.dropboxusercontent.com/u/10692364/SAM-BIG-04_10_2015__70941%2C39.zip
Code:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.256.1
  Locale ID:    1044

Additional information about the problem:
  BCCode:    9f
  BCP1:    0000000000000003
  BCP2:    FFFFFA8006A57BB0
  BCP3:    FFFFF80000B9A3D8
  BCP4:    FFFFFA800A53B010
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    256_1

Files that help describe the problem:
  C:\Windows\Minidump\100415-39905-01.dmp
  C:\Users\sam\AppData\Local\Temp\WER-6889955-0.sysdata.xml
here are the two files:
.dmp
Code:
https://dl.dropboxusercontent.com/u/10692364/100415-39905-01.dmp
.xml
Code:
https://dl.dropboxusercontent.com/u/10692364/WER-6889955-0.sysdata.xml



My System SpecsSystem Spec
.
04 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi samerali2,
Welcome to the 7forums.

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

The crashes are being caused by your VPN.
Please update Hotspot Shield or remove it.
Code:
*** WARNING: Unable to verify timestamp for taphss6.sys
*** ERROR: Module load completed but symbols could not be loaded for taphss6.sys

0: kd> lmvm taphss6
start             end                 module name
fffff880`04390000 fffff880`0439e000   taphss6  T (no symbols)           
    Loaded symbol image file: taphss6.sys
    Image path: \SystemRoot\system32\DRIVERS\taphss6.sys
    Image name: taphss6.sys
    Timestamp:        Fri Sep 18 23:43:52 2015 (55FC8598)
    CheckSum:         0000E409
    ImageSize:        0000E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
warning   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with IOBit Driver Booster, please remove them as it may cause trouble.
My System SpecsSystem Spec
06 Oct 2015   #3
samerali2

Windows 7 Ultimate x64
 
 

outdated drivers.
disabled hotspot shield.
IOBit Driver Booster works fine I think
just dont want to spend more time fixing this, so far so good I say,
no crashes and does not wake up by itself
My System SpecsSystem Spec
.

06 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Glad to hear
My System SpecsSystem Spec
Reply

 every time: windows has recovered from an unexpected shutdown




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows has recovered from an unexpected shutdown
I see from other reports that this is a common problem. However, the BCP number sequence seems to change and I have no idea what any of it means. I would really appreciate it if someone could explain to me what is making my pc unhappy. At first I thought that maybe my monitor was going bad...
BSOD Help and Support
Windows has recovered from an unexpected shutdown
Toshiba Satellite Win_7 Home Premium x32 - external HD as data storage via a mains powered hub When I awaken the laptop from "Sleep" sometimes a blue screen appears with DOS style message... "Windows has experienced ... Windows Explorer" ?? ... within about 4 seconds the blue-alert is...
BSOD Help and Support
Windows has recovered from an unexpected shutdown
The Error Message is given below: Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 24
BSOD Help and Support
windows has recovered from an unexpected shutdown
Hi, my pc is not shuting and after some times it gives this error and here are the details...., Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 1000009f BCP1: 0000000000000004 BCP2:...
BSOD Help and Support
Windows recovered from an unexpected shutdown
Yep, same as everyone else. It shuts down at random times when in sleep mode. I've attached the necessary files. Hope you can help. Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 ...
BSOD Help and Support
Windows has recovered from an unexpected shutdown
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 124 BCP1: 0000000000000000 BCP2: FFFFFA80053555F8 BCP3: 0000000000000000 BCP4: 0000000000000000
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App