BSOD usualy when I watch youtube videos.


  1. Posts : 15
    Windows 7 Home Premium 64bit
       #1

    BSOD usualy when I watch youtube videos.


    My 6 months old PC crashes ones a couple of days when I watch youtube videos. I have update my drivers and BIOS, but after 4 days after BIOS update same BSOD appeared. So if someone can help me I really appreciate it. Thanks.
    Last edited by Alenor; 05 Oct 2015 at 16:51.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi Alenor,

    Welcome to the 7forums.

    The crash is a 0x124 with an internal unclassified error, meaning it is not documented for the public.
    Please follow instructions below carefully and remove the Gigabyte software.
    Code:
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800a74b148
    Section       @ fffffa800a74b2d0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : Internal unclassified (Proc 0 Bank 1)
      Status      : 0xbf80000000200401
      Address     : 0x00000000fee00040
      Misc.       : 0x0000000000000086



    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



       Warning
    If you're overclocking your system, revert back to stock clocks now.

       Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Help Forums

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools - HDD test - Windows 7 Help Forums

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check




    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

       Note
    Run Furmark for around 30 minutes.

       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computer


  3. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #3

    Thank you so much for the reply. I have read it trough and I have couple of questions. Do I remove the Gigabyte software before the test? and which ones? And again, thank you for the help.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Please remove every program you're not using / don't know BEFORE testing.
      My Computer


  5. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #5

    I have remove all Gigabyte's soft wares and run all the test. Everything seems to be fine. I think the problem was some gigabyte's soft ware. Thanks for the help axe0.
      My Computer


  6. Posts : 23
    windows 7 home 64 bit
       #6

    if you are using firefox goto about:config in the address bar on a new tab and see if media.mediasource.webm is set to false if it is turn it to true this will fix youtube from using waaay too much cpu which maybe spiking it to 100% and causing it to BSOD
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    Xavion said:
    if you are using firefox goto about:config in the address bar on a new tab and see if media.mediasource.webm is set to false if it is turn it to true this will fix youtube from using waaay too much cpu which maybe spiking it to 100% and causing it to BSOD
    I very much doubt it that that would be true.
    Sometimes a program could cause a BSOD due to a configuration bug, but that is rare (except for instable programs). Certainly when a program spikes the CPU usage to 100% doesn't mean you get a BSOD, it only activates the cooling system to cool the CPU.
      My Computer


  8. Posts : 15
    Windows 7 Home Premium 64bit
    Thread Starter
       #8

    My PC has been BSOD-free 5 days, so I mark this problem as solved.
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

      My Computer


 

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