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Windows 7: BSOD usualy when I watch youtube videos.

05 Oct 2015   #1
Alenor

Windows 7 Home Premium 64bit
 
 
BSOD usualy when I watch youtube videos.

My 6 months old PC crashes ones a couple of days when I watch youtube videos. I have update my drivers and BIOS, but after 4 days after BIOS update same BSOD appeared. So if someone can help me I really appreciate it. Thanks.


My System SpecsSystem Spec
.
06 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi Alenor,

Welcome to the 7forums.

The crash is a 0x124 with an internal unclassified error, meaning it is not documented for the public.
Please follow instructions below carefully and remove the Gigabyte software.
Code:
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa800a74b148
Section       @ fffffa800a74b2d0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : Internal unclassified (Proc 0 Bank 1)
  Status      : 0xbf80000000200401
  Address     : 0x00000000fee00040
  Misc.       : 0x0000000000000086



BSOD usualy when I watch youtube videos. STOP 0x124 Troubleshooting BSOD usualy when I watch youtube videos.
Read carefully before proceeding.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.

Note   Note
Test the system once the overclock is removed before continuing with the steps outlined below.


Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




BSOD usualy when I watch youtube videos. ONE BSOD usualy when I watch youtube videos.
 CPU TEST

Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Help Forums

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





BSOD usualy when I watch youtube videos. TWO BSOD usualy when I watch youtube videos.
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





BSOD usualy when I watch youtube videos. THREE BSOD usualy when I watch youtube videos.
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools - HDD test - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk Disk Check




BSOD usualy when I watch youtube videos. FOUR BSOD usualy when I watch youtube videos.
 GPU TEST

Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

Note   Note
Run Furmark for around 30 minutes.

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
My System SpecsSystem Spec
07 Oct 2015   #3
Alenor

Windows 7 Home Premium 64bit
 
 

Thank you so much for the reply. I have read it trough and I have couple of questions. Do I remove the Gigabyte software before the test? and which ones? And again, thank you for the help.
My System SpecsSystem Spec
.

07 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Please remove every program you're not using / don't know BEFORE testing.
My System SpecsSystem Spec
09 Oct 2015   #5
Alenor

Windows 7 Home Premium 64bit
 
 

I have remove all Gigabyte's soft wares and run all the test. Everything seems to be fine. I think the problem was some gigabyte's soft ware. Thanks for the help axe0.
My System SpecsSystem Spec
09 Oct 2015   #6
Xavion

windows 7 home 64 bit
 
 

if you are using firefox goto about:config in the address bar on a new tab and see if media.mediasource.webm is set to false if it is turn it to true this will fix youtube from using waaay too much cpu which maybe spiking it to 100% and causing it to BSOD
My System SpecsSystem Spec
10 Oct 2015   #7
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Xavion View Post
if you are using firefox goto about:config in the address bar on a new tab and see if media.mediasource.webm is set to false if it is turn it to true this will fix youtube from using waaay too much cpu which maybe spiking it to 100% and causing it to BSOD
I very much doubt it that that would be true.
Sometimes a program could cause a BSOD due to a configuration bug, but that is rare (except for instable programs). Certainly when a program spikes the CPU usage to 100% doesn't mean you get a BSOD, it only activates the cooling system to cool the CPU.
My System SpecsSystem Spec
12 Oct 2015   #8
Alenor

Windows 7 Home Premium 64bit
 
 

My PC has been BSOD-free 5 days, so I mark this problem as solved.
My System SpecsSystem Spec
12 Oct 2015   #9
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
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 BSOD usualy when I watch youtube videos.




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