Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD and randon restarts

05 Oct 2015   #1
Nigel Russell

Windows 7 x64
 
 
BSOD and randon restarts

Hi,

I am trying to help a freind. Their PC randonly just restarts. I did see a blue screen once, but then PC restarted before I could take down any info! I have attached 2 mini dump file (zipped) and have a memory dump file that is too big to send when zipped. Any help or advice appreciated. The OS is win7 HP and is fulled updated. The AV is F-Secure.


My System SpecsSystem Spec
.
06 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi Nigel Russell,

Welcome to the 7forums.

Please read BSOD Posting Instructions
My System SpecsSystem Spec
06 Oct 2015   #3
Nigel Russell

Windows 7 x64
 
 

Sorry for not reading the upload instruction correctly. Here is the correct file.. Any thoughts would be gratefully receieved
My System SpecsSystem Spec
.

08 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Please run th tool again, there are lots of files missing.

Both dump files are indicating memory problems
Code:
Probably caused by : memory_corruption
Please run MemTest86+ to test the memory.



BSOD and randon restarts Diagnostic Test BSOD and randon restarts
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
My System SpecsSystem Spec
08 Oct 2015   #5
Nigel Russell

Windows 7 x64
 
 

Thanks for your help and for looking at the dump files. I will rerun the tool when I get a chance and also rerun Memtest for a longer period. I had run it for only 2 passes and they did not report any errors.

Again many thanks
My System SpecsSystem Spec
08 Oct 2015   #6
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Nigel Russell View Post
Thanks for your help and for looking at the dump files. I will rerun the tool when I get a chance and also rerun Memtest for a longer period. I had run it for only 2 passes and they did not report any errors.

Again many thanks
Unfortunately, 2 passes is not enough for conclusive results.
At least 8 passes should be complete for conclusive results and because 8 passes takes a while it is best to run it overnight.
My System SpecsSystem Spec
Reply

 BSOD and randon restarts




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
randon bsod every couple days
every so often i get randon bsod from ntoskrnl.exe im on windows 7 professional x64 here is a copy of the dumps thanks in advance for your help guys.
BSOD Help and Support
BSOD randon crashes.
Hi My pc randomly crashes to the BSOD. It can happen after 5 minutes sometimes I can use if for hours/days without crashes and I cannot seem to locate the problem. It will happen at random, browsing the web, watching video files, playing mp3 files. It also happens when playing Microsoft...
BSOD Help and Support
Randon BSOD System_Service_Exception
I am getting the BSOD S_S_E and I'm not sure why. From what I've read it seems to usually be a memory issue or a VGA driver. I have ran the Mem Diag with zero results and ensured that my video crad driver was up to date. I could not get perfmon / report to run. "The parameter is incorrect." is the...
BSOD Help and Support
Fixed for a cpl days but now a few randon BSOD's
I have made one other thread on here a few days ago. I was having many BSOD and most were tcpip related i was told. Have updated every driver on the computer, changed anti-virus, and several other things. The computer went for a cpl days without a BSOD. Now i have received 2 in the past day. I...
BSOD Help and Support
BSOD and randon freeze
Hi I recently upgraded from RC to Ulitimate. I have another computer using the same network and sometimes when this other computer accesses the network my computer will crash. However it will not always create a minidump file. Also there are random freezes and crashes which do not create...
BSOD Help and Support
Randon BSOD during booting
Hello all, i am just getting random BSOD and i do not know what to do :-( I am using Window 7 64bit on my media center (Shuttle SG33G6) Please help!! Cheers, Kronoz
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 23:09.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App