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Windows 7: New Computer Please help BSOD with my TOSHIBA Satellite C855d-S5205

06 Oct 2015   #1
jpaul20

Windows 7 Home Premium 64bit
 
 
New Computer Please help BSOD with my TOSHIBA Satellite C855d-S5205

Hi everyone I need some help. My TOSHIBA Satellite C855d is always experiencing Blue Screens 4 to 5 times a day or more. Im running a Windows 7 Home Premium 64bit which is the OEM and i thought they will be gone but still occurs. I couldn't finish my paperworks because of this. Hope someone helps.Thanks in advance.

I've included a text file of reports from WhoCrashed and the zip file from the DM Log Collector.


My System SpecsSystem Spec
.
06 Oct 2015   #2
margrave

Size 12
 
 

New computer = warranty = let the manufacturer deal with it.
Take it back.
My System SpecsSystem Spec
06 Oct 2015   #3
jpaul20

Windows 7 Home Premium 64bit
 
 

sorry about the title i forgot. i just followed the instructions on creating a new thread. i have been using this for almost 3 years.. sorry
My System SpecsSystem Spec
.

06 Oct 2015   #4
sixwheeler2011

Windows 7 Ultimate x64
 
 

Hello jpaul20 ,

I have a similar Set up,(except it is a 8.1) as well was experiencing the same & warranty with Paying
for shipping was not an option, W/out investigating I believe it may be do to the drivers
(Toshiba systems seem to have this issue) for the Universal Serial Bus Controllers or (USB)
3.0 Drivers. Try to see if there is a driver to roll back to, or check the Support web site for
any updated drivers for the 3.0

Good Luck,
~SIX~
My System SpecsSystem Spec
06 Oct 2015   #5
axe0

Windows 10 Pro
 
 

Hi jpaul20,

Welcome to the 7forums.

Please run the tool again and upload the new zip file.
There are lots of files missing.

So far I have checked the dumps, it might be a good idea to let the manufacturer check the laptop.
It looks like hardware problems, but it could also be caused by software and drivers that aren't mentioned.
My System SpecsSystem Spec
06 Oct 2015   #6
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by sixwheeler2011 View Post
Hello jpaul20 ,

I have a similar Set up,(except it is a 8.1) as well was experiencing the same & warranty with Paying
for shipping was not an option, W/out investigating I believe it may be do to the drivers
(Toshiba systems seem to have this issue) for the Universal Serial Bus Controllers or (USB)
3.0 Drivers. Try to see if there is a driver to roll back to, or check the Support web site for
any updated drivers for the 3.0

Good Luck,
~SIX~
Those drivers you mention need to cause memory problems or are not a cause.

The graphical drivers seems to be a problem too and is the hard drive involved with the crashes.
My System SpecsSystem Spec
06 Oct 2015   #7
jpaul20

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Hi jpaul20,

Welcome to the 7forums.

Please run the tool again and upload the new zip file.
There are lots of files missing.

So far I have checked the dumps, it might be a good idea to let the manufacturer check the laptop.
It looks like hardware problems, but it could also be caused by software and drivers that aren't mentioned.
ok i'll upload the new file again. by the way sorry for the title it is not a new computer i forgot
My System SpecsSystem Spec
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 New Computer Please help BSOD with my TOSHIBA Satellite C855d-S5205




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