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Windows 7: BSOD - STOP: 0x00000116, atikmpag.sys

29 Oct 2015   #31
tylerdurden800

Windows 7 Home Premium
 
 

I did download the bios (A15) and tried to install it but it says - cant flash the same version of bios. Do I have to install it using usb at startup. I didnt try that though.

I seem to have some documents missing from my system too which happened around the time i tried the windows 10 upgrade.


My System SpecsSystem Spec
.
29 Oct 2015   #32
axe0

Windows 10 Pro
 
 

There are no more recent BIOS versions?

What kind of documents do you mean exactly?
My System SpecsSystem Spec
29 Oct 2015   #33
tylerdurden800

Windows 7 Home Premium
 
 

There is just one bios version available (A15) on their website.

I lost some word and pdf documents. Actually the folders themselves went missing.
My System SpecsSystem Spec
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29 Oct 2015   #34
axe0

Windows 10 Pro
 
 

I am running out of ideas, you'll have to contact your manufacturer for this.
My System SpecsSystem Spec
29 Oct 2015   #35
tylerdurden800

Windows 7 Home Premium
 
 

I have the original cds and backup cds that came with the laptop. Are they of any use?
My System SpecsSystem Spec
29 Oct 2015   #36
axe0

Windows 10 Pro
 
 

Possibly, if they contain drivers / diagnostics tests.
My System SpecsSystem Spec
29 Oct 2015   #37
tylerdurden800

Windows 7 Home Premium
 
 

Yes they do have. Any particular test you want me to try?
My System SpecsSystem Spec
29 Oct 2015   #38
axe0

Windows 10 Pro
 
 

What tests are there?
My System SpecsSystem Spec
29 Oct 2015   #39
tylerdurden800

Windows 7 Home Premium
 
 

Basic diagnostic tests. Such as lcd, memory, video, audio etc

i also noticed that in dxdiag the bios version and date is different from that shown in system information.
My System SpecsSystem Spec
29 Oct 2015   #40
axe0

Windows 10 Pro
 
 

Start with running video tests.

Please save the data of dxdiag and upload the saved file.
My System SpecsSystem Spec
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 BSOD - STOP: 0x00000116, atikmpag.sys




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