BSOD - STOP: 0x00000116, atikmpag.sys

tylerdurden800 · 26 Oct 2015

No. Screen doesnot light up at all.

**axe0** · 26 Oct 2015

Do you have warranty?
If you do, you need to RMA the laptop.
This is looking for me like the GPU is damaged.

tylerdurden800 · 26 Oct 2015

Out of warranty. Could it be something to do with Bios? Cos I guess I started getting the BSODs around the time i updated bios using a intel driver utility app. One more question.. is there someway i can run the DDU software using shortcut keys or something?

**axe0** · 26 Oct 2015

You could try setting the settings in the BIOS back to default, but I don't think it would help much as with laptops there aren't many options compared with desktops.

I don't think you can use shortcut keys to start a program if that is what you mean.
I have tried it, but failed.

tylerdurden800 · 27 Oct 2015

How do I change the setting in BIOS back to default? Also I forgot to mention that at the time I started getting no display I had uninstalled all the graphics drivers using DDU. So at the moment the system is on default VGA drivers.

**axe0** · 27 Oct 2015

In the BIOS, you can see in the bottom a few options.
One of these options should say something like "optimal default settings"

tylerdurden800 · 28 Oct 2015

Hi,

I managed to connect it to an external monitor. I uninstalled the drivers using DDU and now the display has 4 multicolor thick bands. My laptop monitor doesnot turn on though. In 640 resolution it has lots of horizontal lines all over the screen. When i reinstall the ati drivers i get the atikmpag.sys bsod.

**axe0** · 28 Oct 2015

I understand you can't see anything?

tylerdurden800 · 28 Oct 2015

Actually about 80 percent of the screen is visible and is clear (in external monitor).Just that there are 4 vertical bands at intervals across the screen. Could it have something to do with the intel chipset drivers? If so how can i roll back.

Moreover i noticed that the sleep option has been greyed out and the volume icon is stuck at mute. It says no audio device installed though it appears in device manager.

**axe0** · 28 Oct 2015

Can you please verify the cable you are using is proper, so if you connect something else on the cable the screen on the monitor is normal.