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Windows 7: BSOD at random times, sometimes Kernel-Power, sometimes atapi

06 Oct 2015   #1
kwatson703

Windows 7 Pro 64-bit
 
 
BSOD at random times, sometimes Kernel-Power, sometimes atapi

BSOD seemingly occurs when nothing else is going on, but usually a few seconds after finishing work or closing an application (application varies). I'm uploading the zip file as recommended.


My System SpecsSystem Spec
.
07 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi kwatson703,

Welcome to the 7forums.

In case of
Quote:
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.

Or configure Ccleaner to not remove dump files:
Please check {windows partition}\windows\minidump and check if there are any dump files saved.
The zip is empty of dump files.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial
My System SpecsSystem Spec
07 Oct 2015   #3
kwatson703

Windows 7 Pro 64-bit
 
 

@axe0,

I do have CCleaner, but have not used it in some time. I believe the absence of dump files is because when the BSOD occurs the connection to my main hard drive (Samsung SSD) is lost. The minidump folder is always empty when I check it.
My System SpecsSystem Spec
.

07 Oct 2015   #4
axe0

Windows 10 Pro
 
 




BSOD at random times, sometimes Kernel-Power, sometimes atapi Diagnostics Test BSOD at random times, sometimes Kernel-Power, sometimes atapi
 HDD TEST


Run chkdsk /r Disk Check
My System SpecsSystem Spec
07 Oct 2015   #5
kwatson703

Windows 7 Pro 64-bit
 
 

@axe0,

I ran chkdsk (had to schedule it on reboot). Unfortunately, I was away from the machine when it finished and rebooted, but when it came up the second time it said the disk was clean. [EDIT] Attaching chkdsk results text file.
My System SpecsSystem Spec
07 Oct 2015   #6
axe0

Windows 10 Pro
 
 

Please read the tutorial Check Disk - Read Event Viewer Log - Windows 7 Help Forums

Please confirm that the settings for the dump are as instructed according to the tutorial.
My System SpecsSystem Spec
07 Oct 2015   #7
kwatson703

Windows 7 Pro 64-bit
 
 

I added the chkdsk results to my last post.
My System SpecsSystem Spec
07 Oct 2015   #8
axe0

Windows 10 Pro
 
 

Looks fine.

As you say this, please make sure the SSD is properly connected.
Quote:
I believe the absence of dump files is because when the BSOD occurs the connection to my main hard drive (Samsung SSD) is lost.
My System SpecsSystem Spec
07 Oct 2015   #9
kwatson703

Windows 7 Pro 64-bit
 
 

Well, it is, and this rig has been running fine for months. I saw in another BSOD thread that someone moved the SSD from SATA 0 to SATA 1 and that fixed their problem. What do you think?
My System SpecsSystem Spec
08 Oct 2015   #10
axe0

Windows 10 Pro
 
 

You could give it a shot
My System SpecsSystem Spec
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 BSOD at random times, sometimes Kernel-Power, sometimes atapi




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