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Windows 7: Computer crashed. Now BSOD upon start up.

06 Oct 2015   #1
cneu17

Windows 7 Ultimate x64
 
 
Computer crashed. Now BSOD upon start up.

Hello,

First of all, I am not able to boot up the computer in question - so I'm unable to do the DM Log collector to help get more information unfortunately.

Recently I was on my computer when an error popped up saying that some .exe files were missing. Shortly after the computer crashed to BSOD. Shut down, waited a few minutes, then restarted. On this restart a message came up saying that I was missing an operating system... Then BSOD again.
After researching threads about similar problems, I tried using Linux Mint to do a memory test which passed. Then I made an ultimate boot cd to research my problem further. Some of the features did not seem to work for me, but I did a Hard drive scan which said there was 10 bad sectors on one of the drives which happened to be the drive that had the windows partition from DELL, so naturally I thought this was the problem. I ordered a single SSD Drive to replace my 2 x WD velociraptors that were in a raid 0. Today I received the new SSD which I installed and was recognized in BIOS and I changed the hard drive configuration to AHCI rather than the old Raid. I booted from my windows 7 Ultimate disk to attempt a fresh install of Windows 7 Ultimate x64. Everything seemed to be going smooth - I saw the windows is loading files bar then the start to the windows load screen... Then an error came up saying windows failed to start. A recent hardware or software change may be the cause - restart and run windows repair. Then when I pressed enter the computer blue screened an I got the error code Stop : 0x00000124 which I believe is the same code I've been getting all along. My only other guess to my problem would be a Motherboard or Processor error. I'd really appreciate some help here. It's been over a week since I've had a working computer and I was sure that the hard drive would fix the problem since I saw the 10 bad sectors on a scan..

Thanks in advance for your help!
Chris


My System SpecsSystem Spec
.
08 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi cneu17,

Welcome to the 7forums.

Did you have anything connected, outside of mouse and keyboard, while trying to install windows on the SSD?
My System SpecsSystem Spec
08 Oct 2015   #3
cneu17

Windows 7 Ultimate x64
 
 

No, nothing. Just mouse and keyboard and I tried with 2 different keyboards. I also ran Alienware diagnostics and it said rtc clock failure which I suspect was because I tried re seating the battery but I replaced the battery anyway just in case. I'm still having the same symptoms. I'm guessing that I need a new motherboard, so I'm planning to build a new machine rather then order outdated parts to revive a 6 year old machine which may or may not be the problem.
My System SpecsSystem Spec
.

08 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Please boot into the BIOS, load the optimal settings and try to install Windows on the SSD.
My System SpecsSystem Spec
08 Oct 2015   #5
cneu17

Windows 7 Ultimate x64
 
 

I've loaded to the optimal defaults several times... Bios does recognize the new ssd. And then I'm booting from the windows cd to try a fresh install and it blue screens before the windows install dialogue appears
My System SpecsSystem Spec
08 Oct 2015   #6
axe0

Windows 10 Pro
 
 

Everytime the 0x124 I guess?
If so, try the tests below in Linux



Computer crashed. Now BSOD upon start up. STOP 0x124 Troubleshooting Computer crashed. Now BSOD upon start up.
Read carefully before proceeding.


warning   Warning
If you're overclocking your system, revert back to stock clocks now.

Note   Note
Test the system once the overclock is removed before continuing with the steps outlined below.


Part One: CPU Stress Test
Part Two: MemTest86+ RAM Diagnostic
Part Three: Hard Drive Diagnostics
Part Four: GPU Stress Test




Computer crashed. Now BSOD upon start up. ONE Computer crashed. Now BSOD upon start up.
 CPU TEST

Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Help Forums

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





Computer crashed. Now BSOD upon start up. TWO Computer crashed. Now BSOD upon start up.
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





Computer crashed. Now BSOD upon start up. THREE Computer crashed. Now BSOD upon start up.
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools - HDD test - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk Chkdsk - HDD Test - Windows 7 Help Forums




Computer crashed. Now BSOD upon start up. FOUR Computer crashed. Now BSOD upon start up.
 GPU TEST

Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

Note   Note
Run Furmark for around 30 minutes.

warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
My System SpecsSystem Spec
Reply

 Computer crashed. Now BSOD upon start up.




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