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Windows 7: BSOD on no activity for a few hours

07 Oct 2015   #1
md540i

windows 7 Pro SP1 x64
 
 
BSOD on no activity for a few hours

Having somewhat random issues where the PC blue screens or complete freezes up and requires a hard reboot when I step away from the PC for a few hours or overnight.

Ive tried to upgrade the video drivers, this has only delayed the BS for some time.

Looking at the dump files is not telling me anything but that seems to be a little beyond my expertise.

I can see that the BS seem to have been a different cause each time for the 9 dumps that have been captured.

Anyway I ran the tool as instructed and hope that someone can help me pinpoint the issues with this PC.

PS BS means bluescreen not the other BS


My System SpecsSystem Spec
.
08 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi md520i,

There are a few causes for the recent crashes.

This is your AMD video driver.
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD
Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

3: kd> lmvm atikmdag
start             end                 module name
fffff880`10000000 fffff880`10da5000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Sun Aug 17 04:15:04 2014 (53F01028)
    CheckSum:         00D5A709
    ImageSize:        00DA5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This is the Intel Ethernet Connection driver.
Please check Intel for driver updates
Code:
*** WARNING: Unable to verify timestamp for e1d62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1d62x64.sys

0: kd> lmvm e1d62x64
start             end                 module name
fffff880`06600000 fffff880`0667a000   e1d62x64 T (no symbols)           
    Loaded symbol image file: e1d62x64.sys
    Image path: \SystemRoot\system32\DRIVERS\e1d62x64.sys
    Image name: e1d62x64.sys
    Timestamp:        Wed Mar 05 20:21:54 2014 (53177952)
    CheckSum:         00085DB3
    ImageSize:        0007A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Because you had a 0x1A(memory_management) please test your memory



BSOD on no activity for a few hours Diagnostic Test BSOD on no activity for a few hours
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
My System SpecsSystem Spec
09 Oct 2015   #3
md540i

windows 7 Pro SP1 x64
 
 

Thanks for the info, I suspected the video drivers as they have been a nightmare from day one on this machine.

I will follow up on each one of these items and respond as soon as I get them done..Going to take it slow, so one at a time to see which, if any, make a difference.

THanks again for the prompt response!!
My System SpecsSystem Spec
.

09 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Take the time you need, there is no rush.
My System SpecsSystem Spec
19 Oct 2015   #5
md540i

windows 7 Pro SP1 x64
 
 

axe0,

I took care of fixing the first two issues but the PC seems to be acting up the same or maybe even more now which I am thinking is pointing to the memory issue.

I haven't been able to get local to the PC since my last post to run the mem test so I attached the dump log output again in case there is something in there.

Are there any windows based mem test tools i can try in the meantime that you recommend?
My System SpecsSystem Spec
19 Oct 2015   #6
axe0

Windows 10 Pro
 
 

For testing the memory I wouldn't recommend Windows based tools as they aren't good enough.
My System SpecsSystem Spec
20 Oct 2015   #7
md540i

windows 7 Pro SP1 x64
 
 

Ok will arrange do run the test.

Can you look at the latest dump log info? See if anything is different?
My System SpecsSystem Spec
20 Oct 2015   #8
axe0

Windows 10 Pro
 
 

I did, but I couldn't find much different.
My System SpecsSystem Spec
30 Oct 2015   #9
md540i

windows 7 Pro SP1 x64
 
 

axe0

So I ran the memtest+ disc twice and both times came up clean. Once only ran 3 passes, second ran 7, before the PC had to be used. Both both were clean with zero errors.

No idea where to go at this point.

Your assistance is greatly appreciated.
My System SpecsSystem Spec
30 Oct 2015   #10
axe0

Windows 10 Pro
 
 

You'll need to run MemTest86+ again for at least 8 complete passes, less is a waste of time as it gives inconclusive results.
My System SpecsSystem Spec
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 BSOD on no activity for a few hours




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