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Windows 7: BSOD After Windows 7 Startup Screen (sgfxk64.sys)

08 Oct 2015   #1
regingtripor

Windows 7 Ultimate x64
 
 
BSOD After Windows 7 Startup Screen (sgfxk64.sys)

Hi. I have a problem with my laptop. It's been experiencing repetitive BSODs since the last few days. The error message points out sgfxk64.sys. I tried some solutions like disabling SGFX Driver on msconfig and doing System Restore but neither worked. I downloaded the dm log collector and attached the zipped file here. Please let me know what I can do about this problem.

Thanks.


My System SpecsSystem Spec
.
08 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi regingtripor,

Welcome to the 7forums.

Please check HP for driver updates.
Code:
0: kd> lmvm sgfxk64
start             end                 module name
fffff880`10241000 fffff880`10269000   sgfxk64  T (no symbols)           
    Loaded symbol image file: sgfxk64.sys
    Image path: \SystemRoot\system32\drivers\sgfxk64.sys
    Image name: sgfxk64.sys
    Timestamp:        Wed May 01 17:55:15 2013 (51813AE3)
    CheckSum:         0002B169
    ImageSize:        00028000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
08 Oct 2015   #3
regingtripor

Windows 7 Ultimate x64
 
 

I'm not sure what drivers I would need to update, can you please give me much more detailed information about updating what driver? HP Support Assistant might not be working on Safe Mode too.
My System SpecsSystem Spec
.

08 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Update every driver that has updates available, manually.
My System SpecsSystem Spec
08 Oct 2015   #5
regingtripor

Windows 7 Ultimate x64
 
 

Quick update, I can't find what drivers I need to update as the device manager shows that all drivers on my laptop are updated. Nothing appeared on the HP Support Assistant when I checked for updates.
My System SpecsSystem Spec
09 Oct 2015   #6
axe0

Windows 10 Pro
 
 

It is better to NOT try to update the driver via device manager.
As you stated, it will pretty much always say that there are no updates available.

Please check HP site for driver updates, programs from the manufacturer can too make mistakes (bugs).
My System SpecsSystem Spec
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 BSOD After Windows 7 Startup Screen (sgfxk64.sys)




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