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Windows 7: BSOD - Kernel Data inpage error

08 Oct 2015   #1
merong

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD - Kernel Data inpage error

I've had this problem for a month now and it only seems to be getting worse - that is my laptop is starting to crash even more frequently. I've tried running "chkdsk” but get the "Autochk cannot run due to an error caused by a recently installed software package" error.

EDIT: I uninstalled my antivirus to see if that was the problem but ran into the message "The volume is clean."

Any help with this would be very much appreciated!


My System SpecsSystem Spec
.
09 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi merong,

Welcome to the 7forums.

Please use the tool again and upload the zip file, there are many files missing.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

My System SpecsSystem Spec
09 Oct 2015   #3
merong

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Hi merong,

Welcome to the 7forums.

Please use the tool again and upload the zip file, there are many files missing.

Please fill in your system specs
...
Firstly, thank you for welcoming me and guiding me in better providing information about my issue.

Second, before seeing your reply, I took some steps in trying fix the problem but to no avail. My original post has been updated with the new zip file as well as some detail on the new error I receive during the chkdsk.
My System SpecsSystem Spec
.

09 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Thank you for the added information and uploading the new zip file

It seems there is a dump file missing.
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:


Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot speed.

Please remove ASUS software, these pre-installed software is known for causing BSOD's.

Please check your software for updates.

Please check device manager for problem devices


Code:
KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40044110, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000009d, error status (normally i/o status code)
Arg3: 0000000168a96be0, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88008822000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)

Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED

DISK_HARDWARE_ERROR: There was error with disk hardware

BUGCHECK_STR:  0x7a_c000009d

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
My System SpecsSystem Spec
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