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Windows 7: BSOD 0x0000000A during shutdown of internet explorer

09 Oct 2015   #1
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 
BSOD 0x0000000A during shutdown of internet explorer

Hey guys so somehow my computer BSOD'd on the shutdown of IE it came up with something like irql_not_less_or_equal I think that's what it was. I have provided a log using the exe you provide and it should be attached.

I also have another problem where my computer seems to lockup during playing some games while using a dual monitor setup and I have no idea why. What's usually running on the 2nd monitor is a stream while I play the game on the first monitor.

Specs are
CPU:I5 2500k
AMD RaedonHD 6950 2gb (soon to be a 780 GTX)
RAM: 8gb DDR3 1600 ripjaws
Motherboard: ASUS p8z68-v


My System SpecsSystem Spec
.
09 Oct 2015   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

One dump in your logs, one driver being blamed. The NetLimiter3 driver is the culprit, as you can see in the code below it's old and needs updating. Look for an update to the software here or uninstall completely.
Code:
BugCheck A, {0, 2, 1, fffff800030c92fc}

*** WARNING: Unable to verify timestamp for nltdi.sys
*** ERROR: Module load completed but symbols could not be loaded for nltdi.sys
Probably caused by : nltdi.sys ( nltdi+ea5f )

1: kd> lmvm nltdi
start             end                 module name
fffff880`06e00000 fffff880`07370000   nltdi    T (no symbols)           
    Loaded symbol image file: nltdi.sys
    Image path: \??\C:\Program Files\NetLimiter 3\nltdi.sys
    Image name: nltdi.sys
    Timestamp:        Sun Feb 13 22:07:35 2011 (4D585627)
    CheckSum:         0001E622
    ImageSize:        00570000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall DAEMON Tools Lite, a proven cause of BSODs.

1. Uninstall DAEMON Tools Lite via Add/Remove Programs.
2. Download the SPTD standalone installer and perform the following steps.
3. Double click the executable to open it.
4. Click the button shown below.



information   Information
If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.
My System SpecsSystem Spec
10 Oct 2015   #3
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Boozad View Post
One dump in your logs, one driver being blamed. The NetLimiter3 driver is the culprit, as you can see in the code below it's old and needs updating. Look for an update to the software here or uninstall completely.
Code:
BugCheck A, {0, 2, 1, fffff800030c92fc}
 
*** WARNING: Unable to verify timestamp for nltdi.sys
*** ERROR: Module load completed but symbols could not be loaded for nltdi.sys
Probably caused by : nltdi.sys ( nltdi+ea5f )
 
1: kd> lmvm nltdi
start             end                 module name
fffff880`06e00000 fffff880`07370000   nltdi    T (no symbols)           
    Loaded symbol image file: nltdi.sys
    Image path: \??\C:\Program Files\NetLimiter 3\nltdi.sys
    Image name: nltdi.sys
    Timestamp:        Sun Feb 13 22:07:35 2011 (4D585627)
    CheckSum:         0001E622
    ImageSize:        00570000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Uninstall DAEMON Tools Lite, a proven cause of BSODs.

1. Uninstall DAEMON Tools Lite via Add/Remove Programs.
2. Download the SPTD standalone installer and perform the following steps.
3. Double click the executable to open it.
4. Click the button shown below.



information   Information
If the button it is grayed out as shown in the image, there is no more SPTD installation on your system and you can just close the window.
Wait since when has daemon been a source of BSOD's? I use it to help me get quake music from a disc.

Also would reinstalling net limiter fix this problem? id rather not purchase for a newer version if I have to
My System SpecsSystem Spec
.

10 Oct 2015   #4
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

SPTD (SCSI Pass Thru Direct) causes BSODs, DAEMON Tools uses it. If we hadn't seen numerous instances of it we wouldn't state it or suggest it.

As for NetLimiter I can only provide the information that its driver is directly responsible for the dump in your logs, how you rectify that is down to you.
My System SpecsSystem Spec
10 Oct 2015   #5
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Quote   Quote: Originally Posted by Boozad View Post
SPTD (SCSI Pass Thru Direct) causes BSODs, DAEMON Tools uses it. If we hadn't seen numerous instances of it we wouldn't state it or suggest it.

As for NetLimiter I can only provide the information that its driver is directly responsible for the dump in your logs, how you rectify that is down to you.
Well ill get rid of net limiter first try, try a reinstallation if it continues I might upgrade to their new version 4, if the BSOD's continue I will also uninstall daemon tools
My System SpecsSystem Spec
04 Nov 2015   #6
MajorFoley

windows 7 Ultimate Service pack 1 x64
 
 

Ok so I haven't gotten a BSOD since I uninstalled netlimiter. However now my computer just decided to lock up while I was playing heroes of the storm. So im kinda lost how I solve one problem to get another not even 3 weeks later
My System SpecsSystem Spec
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 BSOD 0x0000000A during shutdown of internet explorer




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