BSOD appears while playing GTA V or Shadow of Mordor


  1. Posts : 2
    Windows 7 Ultimate x64 and Windows 8.1
       #1

    BSOD appears while playing GTA V or Shadow of Mordor


    While these aren't the only games that the BSOD appears in they are the most frequent. I could really use some help.

    Specs:
    Windows 7 Ultimate x64

    AMD A10-5800K Trinity Quad-Core

    ASUS A88X-PLUS FM2+ / FM2 AMD A88X (Bolton D4)

    G.SKILL Ripjaws X Series 16GB (2 x 8GB) 240-Pin DDR3 SDRAM

    EVGA G-SYNC Support GeForce GTX 770 DUAL SuperClocked 2GB 2

    Kingston SSDNow V300 Series 2.5" 120GB SATA III Internal Solid State Drive (SSD) SV300S37A/120G

    Also attached is the DM Log Collector file
      My Computer


  2. Posts : 2
    Windows 7 Ultimate x64 and Windows 8.1
    Thread Starter
       #2

    These files might have something to do with the crash

    Attachment 373319
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Hi PGFrank18,

    Welcome to the 7forums.

    Please remove Advanced SystemCare8, it is known for causing BSOD's.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove both Daemon Tools Lite and Pro and run the SPTD pass through remover.
    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below



    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

    Please move some files from the C partition to increase the free space to at least 10-15%.
    Every partition needs at least 10-15% free space so Windows can do its thing in the background.
       Warning
    Less free space could cause BSOD's


    In case of
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
    It appears there is no delay between data from a bus of the motherboard.
    This problem could be caused by the CPU, GPU, hard drive, PSU, RAM, motherboard and some other things like the BIOS and overclocking. Unfortunately there is no second dump in the zip for a more specific cause.
    Please follow instructions below carefully and check the manufacturer of your motherboard for BIOS updates.
    Code:
    2: kd> !errrec fffffa800d0f9028
    ===============================================================================
    Common Platform Error Record @ fffffa800d0f9028
    -------------------------------------------------------------------------------
    Record Id     : 01d0f644e244e7c6
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 9/24/2015 0:32:41 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800d0f90a8
    Section       @ fffffa800d0f9180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : BUS error
    Operation     : Generic
    Flags         : 0x00
    Level         : 3
    CPU Version   : 0x0000000000610f01
    Processor ID  : 0x0000000000000002
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800d0f90f0
    Section       @ fffffa800d0f9240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : 01 0f 61 00 00 08 04 02 - 0b 32 98 3e ff fb 8b 17
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ fffffa800d0f9240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ fffffa800d0f9138
    Section       @ fffffa800d0f92c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : BUSLG_GENERIC_ERR_*_NOTIMEOUT_ERR (Proc 2 Bank 5)
      Status      : 0xb0800000000c0e0f




    STOP 0x124 Troubleshooting

    Read carefully before proceeding.



       Warning
    If you're overclocking your system, revert back to stock clocks now.

       Note
    Test the system once the overclock is removed before continuing with the steps outlined below.


    Part One: CPU Stress Test
    Part Two: MemTest86+ RAM Diagnostic
    Part Three: Hard Drive Diagnostics
    Part Four: GPU Stress Test




    ONE

     CPU TEST


    Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Help Forums

       Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.





    TWO

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Help Forums

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.





    THREE

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools - HDD test - Windows 7 Help Forums

       Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Chkdsk - HDD Test - Windows 7 Help Forums




    FOUR

     GPU TEST


    Run Furmark to stress test your GPU. FurMark - GPU Stress Test - Windows 7 Help Forums

       Note
    Run Furmark for around 30 minutes.

       Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
      My Computer


 

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