Once a day BSOD :( ntoskrnl.exe+735c0

alessandrocar88 · 12 Oct 2015

Hi all,

I've been getting BSODs since some days

I've used BlueScreenViewer and the *itch seems to be ntoskrnl.exe+735c0 (see minidumps attached).

Do you have any suggestions?

W7 pro
16gb ram (I know I'll probably have to test that...).
One primary SSD
One secondary HDD
2 Raid 1 HDDs for backups

Thank you!

Boozad · 12 Oct 2015

alessandrocar88 said:

Do you have any suggestions?

Follow the instructions in the massive warning box at the top of the page.

Blue Screen of Death (BSOD) Posting Instructions

alessandrocar88 · 12 Oct 2015

Boozad said:

alessandrocar88 said:

Do you have any suggestions?

Follow the instructions in the massive warning box at the top of the page.

Blue Screen of Death (BSOD) Posting Instructions

Thank you. I've tried to do so a couple of times, but no zip file is saved on my desktop

I've also tried to run the program as admin, but no luck there either.
Where could it be?

alessandrocar88 · 14 Oct 2015

Up...I'm trying to run Dm Log Collector, but no file is created on my desktop

alessandrocar88 · 17 Oct 2015

In the attachment you can find the result of the DM Collector. (It was in the default desktop folder and not into the one I've set).

Thanks!

Boozad · 18 Oct 2015

The ASUS OEM PID on your retail ASRock motherboard means your Windows installation is counterfeit.

Code:

Nome host:                            ALESSANDRO-PC
Nome SO:                              Microsoft Windows 7 Ultimate 
Versione SO:                          6.1.7601 Service Pack 1 build 7601
Produttore SO:                        Microsoft Corporation
Configurazione SO:                    Workstation autonoma
Tipo build SO:                        Multiprocessor Free
Proprietario registrato:              Alessandro
Organizzazione registrata:            
Numero di serie:                      00426-OEM-8992662-00173 ---> ASUS OEM PID
Data di installazione originale:      14/03/2013, 21:09:44
Tempo di avvio sistema:               17/10/2015, 20:46:14
Produttore sistema:                   To Be Filled By O.E.M.
Modello sistema:                      To Be Filled By O.E.M.
Tipo sistema:                         x64-based PC
Processore:                           1 processore(i) installati.
                                      [01]: Intel64 Family 6 Model 42 Stepping 7 GenuineIntel ~3401 Mhz
Versione BIOS:                        American Megatrends Inc. P2.10, 24/04/2012

Counterfeit installations such as yours can contain heavily modified code that can cause the installation to behave in unexpected ways. Analysing BSODs and determining their causes on these sorts of installations is completely unreliable, and for this reason most analysts won't attempt it.

My recommendation is to install a genuine copy of Windows 7. This will minimise the problems you are experiencing and make subsequent diagnosis of BSODs far more reliable. Once you are running a genuine Windows 7 installation and are still experiencing BSODs, upload your new logs we will be happy to help you solve them.