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Windows 7: Skype blue screening PC

12 Oct 2015   #1
DeeBeeR

Windows 7 Home Premium x64
 
 
Skype blue screening PC

My mates PC blue screens every time he opens Skype. He's tried reinstalling multiple times and has tried to use a lower version yet he can't get it to work. I was wondering if someone can look over the blue screens. Also he doesn't have the exact blue screen code unfortunately. Thanks.


My System SpecsSystem Spec
.
13 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi DeebeeR,

Welcome to the 7forums.

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below



If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

There are no dumps, but there are event logs of the crashes.
Almost all of the crashes are 0x116(VIDEO_TDR_FAILURE) which is related to the GPU.
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD
My System SpecsSystem Spec
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 Skype blue screening PC




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