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Windows 7: BSOD only after normal log in (ntoskrnl.exe+735c0)

21 Oct 2015   #21
axe0

Windows 10 Pro
 
 

A driver is trying to write data to the memory, but the memory was not meant for that driver.
Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: fffffa801f178370, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800033402e6, address which referenced memory
The driver causing this is from the Atheros Wifi network adapter.
Please check your manufacturers site for driver updates.
Code:
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys

2: kd> lmvm athrx
start             end                 module name
fffff880`050b0000 fffff880`05365000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Wed Feb 22 07:29:09 2012 (4F448B35)
    CheckSum:         002B0EFE
    ImageSize:        002B5000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

We have also that the memory is giving data that was not meant for the driver that requested it.
This could be a 1 time issue as this is only happening once from the 4 times, but I am not too sure about it.
Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff80001b030430, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8000339035f, address which referenced memory



My System SpecsSystem Spec
.
21 Oct 2015   #22
D3C3n50r

Windows 7 Home Premium 64-bit SP1
 
 

Ok before I do any update could you confirm which is the best option I should take as the official Atheros (UK) website does not have any place to download drivers.

According to Device Manager I currently have
Quote:
Atheros AR9485WB-EG Wireless Network Adapter
Driver Date: 21/02/2012
Driver Version: 9.2.0.489
There are 3 places I can get a Windows 7 64-bit update from:

  1. atheros.cz (Unofficial) Version: 10.0.0.326 - https://www.atheros.cz/atheros-wirel...et=61&system=6
  2. pcpitstop.com (Unofficial) Version: 10.0.0.67 - Qualcomm Atheros AR9485WB-EG Wireless Network Adapter Driver Download - PC Pitstop Driver Library
  3. sony.co.uk (Same version) Version: 9.2.0.489 - Sony Support
If none of these are good is there a way to disable it and test to see if the BSOD does not appear?
My System SpecsSystem Spec
21 Oct 2015   #23
axe0

Windows 10 Pro
 
 

I would go to the Atheros.cz site.

You can't disable it, except if you don't want internet.
My System SpecsSystem Spec
.

21 Oct 2015   #24
D3C3n50r

Windows 7 Home Premium 64-bit SP1
 
 

lol that makes sense xD
My System SpecsSystem Spec
21 Oct 2015   #25
D3C3n50r

Windows 7 Home Premium 64-bit SP1
 
 

Right I updated the driver and then rebooted into Normal mode. BSOD returned.

Couple observations:
- Wireless light stays lit up only in Safe Mode even though I am using ethernet and have it turned off.
- After rebooting Windows it took a while to load up the log-in screen.
- After typing in log-in details the screen stayed black for about a minute before everything else loaded.

Attached latest minidumps awaiting next instructions.
My System SpecsSystem Spec
21 Oct 2015   #26
axe0

Windows 10 Pro
 
 

McAfee is causing the trouble.
Please update or uninstall McAfee.
If you uninstall McAfee, use Microsoft Security Essentials as alternative.
Code:
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
My System SpecsSystem Spec
21 Oct 2015   #27
D3C3n50r

Windows 7 Home Premium 64-bit SP1
 
 

Ok uninstalled McAfee and installed Microsoft Security Essentials. BSOD appeared while it was updating.

Will try to update again.

Just out of curiosity can bumping a laptop cause a problem like this? I ask because a couple days before first BSOD I dropped something on table which might have shook the laptop a bit.
My System SpecsSystem Spec
21 Oct 2015   #28
axe0

Windows 10 Pro
 
 

That mainly depends on how high it was.
To be sure, there are a few tests you could try.



BSOD only after normal log in (ntoskrnl.exe+735c0) Diagnostics Test BSOD only after normal log in (ntoskrnl.exe+735c0)
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk Disk Check



BSOD only after normal log in (ntoskrnl.exe+735c0) Diagnostic test BSOD only after normal log in (ntoskrnl.exe+735c0)
 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high




BSOD only after normal log in (ntoskrnl.exe+735c0) Diagnostic Test BSOD only after normal log in (ntoskrnl.exe+735c0)
 CPU TEST

Run Prime95 to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 7 Forums

warning   Warning
Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
My System SpecsSystem Spec
22 Oct 2015   #29
D3C3n50r

Windows 7 Home Premium 64-bit SP1
 
 

Ok other than Furmark and Prime95 I was able to run the others without any issues.

SeaTools for Windows:
Short Drive Self Test - Pass
Short Generic Test - Pass
Long Generic Test - Pass

Disk Check (Scan and Automatically Attempt to Fix Errors and Recover Bad Sectors):
0 KB in bad sectors.

FurMark - GPU Stress Test:
Can't run in Safe Mode and BSOD in Normal.

Prime95
Tried to run this in Safe Mode but according to SpeedFan Temp1 was exeeding the amount it should. Can't run in Normal due to BSOD.

Hopefully this rules out physical damage?
My System SpecsSystem Spec
22 Oct 2015   #30
axe0

Windows 10 Pro
 
 

Not really as the GPU couldn't be tested.

Try removing the GPU drivers and reboot in normal mode, Windows should install the right drivers automatically
My System SpecsSystem Spec
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 BSOD only after normal log in (ntoskrnl.exe+735c0)




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