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Windows 7: my laptop turns out suddenly shortly after boot

13 Oct 2015   #1
gn10717

windows 7 home premium 64bit service pack 1
 
 
my laptop turns out suddenly shortly after boot

Hi,
my laptop crashes shortly after logon window or startup but not in safe mode. I tried sysconfig but didnt get any result. I dont know which program or service is the cause.I reinstalled windows but the problem persists. in one of these crashes I got driver-rql-not-less-or-equal blue screen.now I am sending this post in safe mode.I would be grateful if you help me.I attached my dmp files for analysis.thanks.


My System SpecsSystem Spec
.
13 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi gn10717,

The Atheros wifi driver is causing the crashes.
Please check your manufacturer for driver updates.
Code:
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys

3: kd> lmvm athrx
start             end                 module name
fffff880`0526f000 fffff880`053ec000   athrx    T (no symbols)           
    Loaded symbol image file: athrx.sys
    Image path: \SystemRoot\system32\DRIVERS\athrx.sys
    Image name: athrx.sys
    Timestamp:        Mon Oct 05 18:33:57 2009 (4ACA1FF5)
    CheckSum:         0017C3B2
    ImageSize:        0017D000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
If updating this driver doesn't help, please read BSOD Posting Instructions
My System SpecsSystem Spec
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 my laptop turns out suddenly shortly after boot




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