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Windows 7: BSOD - Only when waking up from SLEEP - 0x000000F4

15 Oct 2015   #1
Maco88

Windows 7 Home Premium 64bit
 
 
BSOD - Only when waking up from SLEEP - 0x000000F4

Hi BSOD team and fellow members,

I've just done a fresh install on a PC Desktop I bought not too long ago, but only recently had a bit more time to play with it.

My problem is that it will go to sleep fine, but every time it wakes, it crash with a BSOD without fail after about 5 secs each time, bang smack on about the same time, every time.

It boots up fine, shutdowns fine, it even comes out of hibernation fine. I've had it on for a few hours and no BSOD. As long as I don't put it to SLEEP, all is fine.

As mentioned it's a fresh install with only the drivers, MS Essentials, & Firefox installed.

I have tried a few setting changes that I have googled before I tried here: -
Hard Drive to NEVER sleep,
power from 'Balanced' to 'High Performance',
Enabled the HIPM and DIPM [tutorial here at sevenforums],
rechecked all the power cables and SATA cables, even swapped them around from the SSD to HDD [i have 2 drives]
Made sure nothing was plugged into the USB ports other than my mouse and keyboard.

FYI....Haven't applied any Windows updates as yet.

I have attached the dump zip as per the BSOD posting instruction.

Much thanks in advance.


My System SpecsSystem Spec
.
15 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi Maco88,

The crash 0xF4(CRITICAL_OBJECT_TERMINATION) indicates that a critical component of Windows was modified in the memor, Windows detected it and shutdown the system.
This could be due to an infection, system memory corruption, in some cases drivers and possibly some other things.

Please do the following:
  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

My System SpecsSystem Spec
15 Oct 2015   #3
Maco88

Windows 7 Home Premium 64bit
 
 

Thanks axe, I will run a sfc scan as per your instructions and report back.

I take it the minidump did not reveal something more definitive??

Just a little baffled as to why this is only happening on wake up from SLEEP and nothing else. Waking up from hibernate, booting in cold, and general use, there is no BSOD? Can corrupt drivers or possible infection really isolate the crashes this way? Obviously I'm no expert, but trying to get a better understanding of this error???

Appreciate the help
My System SpecsSystem Spec
.

16 Oct 2015   #4
Maco88

Windows 7 Home Premium 64bit
 
 

Ok, ran the sfc scan and it came up with - Windows Resource Protection did not find any integrity violation


Other things I tried in the meantime:

* Swapped all the drive sata ports but still happens no matter which port the boot drive is plugged in.
* Ran the system with only the main boot drive [SSD] while i had the other stroage drive and the Blueray unplugged, still got a BSOD crash when it woke from SLEEP.

Did a few tries and noticed on each wake from "SLEEP" after about 10 sec each time, system seems to be trying to load something as the cursor changes to a spinning circle, and after a further few seconds it crashes with a BSOD. Seems the sequence is exactly the same each time.

I will mention again it comes out of "hibernation" fine.

* Ran a FULL system scan with Malwarebytes, MS Security Essentials, and MS Malicious software removal tool just incase of an infection, but all clean!!

As my previous post, this is still a fresh install, and I haven't installed any of the windows updates yet. Should I go ahead and do this??
-
Also I should note under Device Manager - Other Device : there are two devices that need what I assume drivers. (1) Marvell 91xx Config ATA Device and (2) BCM20702A0

I hope this is a bit more info to go on with to narrow this down?

Cheers
My System SpecsSystem Spec
16 Oct 2015   #5
axe0

Windows 10 Pro
 
 

Where did you buy your key?
My System SpecsSystem Spec
16 Oct 2015   #6
Maco88

Windows 7 Home Premium 64bit
 
 

If you mean the Windows key, I believe it came with the Desktop from the previous owner.

Why, is there a problem with my key?
My System SpecsSystem Spec
16 Oct 2015   #7
axe0

Windows 10 Pro
 
 

According to your specs it is a custom build.
You have an American Megatrends Inc. BIOS and an OEM Product ID.
So far I know AMI only provides BIOS for retail boards.

If this all is right then you have a counterfeit installation.
Troubleshooting a counterfeit installation is useless because it is not known what has been modified to the system.
My System SpecsSystem Spec
16 Oct 2015   #8
Maco88

Windows 7 Home Premium 64bit
 
 

Sorry, I don't quite follow.

The computer was build using selected parts as per my specs, although I'm not the original owner I bought it as is.

I've check the key and its genuine. I did the re-install using the key I got of the BIOS using Belarc advisor and have activated it online with Microsoft.

What part of all this is a counterfeit installation???
My System SpecsSystem Spec
16 Oct 2015   #9
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by axe0 View Post
According to your specs it is a custom build.
You have an American Megatrends Inc. BIOS and an OEM Product ID.
So far I know AMI only provides BIOS for retail boards.


If this all is right then you have a counterfeit installation.
Troubleshooting a counterfeit installation is useless because it is not known what has been modified to the system.
That part, although I'm not 100% sure.
My System SpecsSystem Spec
16 Oct 2015   #10
Maco88

Windows 7 Home Premium 64bit
 
 

What does that "part" exactly mean, as I do not quite understand ? Are you suggesting my product key is not genuine???

From what I have told you, I am quite positive everything is genuine with my computer, including the product key.
My System SpecsSystem Spec
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