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Windows 7: BSOD while laptop is idle

17 Oct 2015   #1
Dan85

Windows 7 home premium 64bit
 
 
BSOD while laptop is idle

Hi all. Was browsing the internet earlier today and got the BSOD. It keeps coming back after around 5 mins of the laptop being turned back on and being left idle. Any help/pointers would be greatly appreciated.


My System SpecsSystem Spec
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18 Oct 2015   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Make sure your dump logging is enabled.
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Advanced tab, and then click Settings under Startup and Recovery.
  4. Check Write an even to the system log, and Automatically restart.
  5. In the Write debugging information list, click Small memory dump (256k).

Location of Dumps:
C:\Windows\minidump
My System SpecsSystem Spec
18 Oct 2015   #3
Dan85

Windows 7 home premium 64bit
 
 

Thanks for your help. I have done what you said and have uploaded a new zip.
My System SpecsSystem Spec
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18 Oct 2015   #4
Dan85

Windows 7 home premium 64bit
 
 

Sorry I should of said its the 'IRQL_NOT_LESS_OR_EQUAL' 0x0000000A screen.
My System SpecsSystem Spec
19 Oct 2015   #5
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Do you get BSOD in safe mode?

Uninstall this software.
Code:
Start Menu\Programs\Spybot - Search & Destroy 2	Public:Start Menu\Programs\Spybot - Search & Destroy 2	Public
Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.

My System SpecsSystem Spec
19 Oct 2015   #6
Dan85

Windows 7 home premium 64bit
 
 

I haven't had any yet on safe mode but I may not of been on there for long enough for it to happen. So I'm guessing spybot is one of the culprits at the moment then? I shall remove it and see what happens. I did get a different BSOD last night as well so I will try and get an updated zip uploaded here. Thanks again.
My System SpecsSystem Spec
19 Oct 2015   #7
Dan85

Windows 7 home premium 64bit
 
 

I have uninstalled Spybot now and cleared the registry etc. The laptop has now been on for over an hour and has not crashed in any way or form. Hopefully it will stay like this now. I have used Spybot for a few years now and never had a problem so I will look for a similar program now I think. Thanks very much for your help and hopefully I won't need to return to this thread
My System SpecsSystem Spec
19 Oct 2015   #8
Dan85

Windows 7 home premium 64bit
 
 

I spoke too soon! Its come back after my last update.
My System SpecsSystem Spec
19 Oct 2015   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please follow the instruction on my first post to enable the dumps
My System SpecsSystem Spec
19 Oct 2015   #10
Dan85

Windows 7 home premium 64bit
 
 

I have checked and its still set to what you told me to do to enable dumps.
My System SpecsSystem Spec
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 BSOD while laptop is idle




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