BSOD While playing a game...

Page 1 of 4 123 ... LastLast

  1. Posts : 15
    Windows 7 64
       #1

    BSOD While playing a game...


    I just upgraded from Vista 64 to Windows 7 64 three days ago.

    I was playing world of warcraft (which I have done since the install) and encountered a BSOD.

    I've tried to figure out what it is on my own but I'm stumped. I'm 98% sure it's not a hardware issue as I keep that maintained fairly well.

    Anyway, here is my minidump if it helps.

    Edit: Should add in that it has only happened once, and that it was completely random.
    Also, I've updated all of my drivers.




    Use !analyze -v to get detailed debugging information.

    BugCheck A, {3, 2, 0, fffff80003077ffb}

    Probably caused by : win32k.sys ( win32k!WakeRIT+37 )

    Followup: MachineOwner
    ---------

    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000003, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80003077ffb, address which referenced memory

    Debugging Details:
    ------------------


    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032aa0e0
    0000000000000003

    CURRENT_IRQL: 2

    FAULTING_IP:
    nt!KeSetEvent+16b
    fffff800`03077ffb 488b1b mov rbx,qword ptr [rbx]

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: csrss.exe

    TRAP_FRAME: fffff88005499400 -- (.trap 0xfffff88005499400)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=1e2ccc9de1880000
    rdx=fffffffffffffffd rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80003077ffb rsp=fffff88005499590 rbp=0000000000000000
    r8=ffffffffffffff63 r9=fffffa8005cedc10 r10=fffff80003002000
    r11=fffff88005499560 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl nz na po nc
    nt!KeSetEvent+0x16b:
    fffff800`03077ffb 488b1b mov rbx,qword ptr [rbx] ds:00000000`00000000=????????????????
    Resetting default scope

    LAST_CONTROL_TRANSFER: from fffff80003073469 to fffff80003073f00

    STACK_TEXT:
    fffff880`054992b8 fffff800`03073469 : 00000000`0000000a 00000000`00000003 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`054992c0 fffff800`030720e0 : fffffa80`05fda760 00000000`00000003 fffffa80`05f1a000 fffff880`05499478 : nt!KiBugCheckDispatch+0x69
    fffff880`05499400 fffff800`03077ffb : fffffa80`05c36d50 00000000`00000003 00000000`00000000 00000000`00000001 : nt!KiPageFault+0x260
    fffff880`05499590 fffff960`000b93c3 : 00000000`00000000 fffff880`00000001 00000000`00000000 fffffa80`05d05850 : nt!KeSetEvent+0x16b
    fffff880`05499600 fffff960`0016739e : fffff880`05499c20 fffffa80`05bb4b30 00000000`00000000 00000000`00000000 : win32k!WakeRIT+0x37
    fffff880`05499630 fffff960`00167b19 : fffff900`c01ecdcc 00000000`0029d76b fffff900`c01ecd40 00000259`000003be : win32k!QueueMouseEvent+0x192
    fffff880`05499660 fffff960`00167930 : fffff900`c01ecd40 00000259`000003be 00000000`00000000 00000000`00000286 : win32k!ProcessMouseInput+0x1d5
    fffff880`054996d0 fffff800`03050969 : 00000000`00000100 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!InputApc+0x7c
    fffff880`05499700 fffff800`0307b25d : fffffa80`05cf7b60 00000000`00000000 fffff960`001678b4 00000000`00000000 : nt!KiDeliverApc+0x211
    fffff880`05499780 fffff800`0307754b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x3dd
    fffff880`05499810 fffff960`001086e8 : fffff900`00000002 fffffa80`050d3e00 fffff900`00000001 fffff880`0000000d : nt!KeWaitForMultipleObjects+0x271
    fffff880`05499ac0 fffff960`00109604 : 00000000`00000000 fffff900`c013e010 fffff960`0034f340 fffff900`c013eea0 : win32k!xxxMsgWaitForMultipleObjects+0x108
    fffff880`05499b40 fffff960`000c4720 : fffffa80`00000001 fffffa80`0000000c fffffa80`05cf7b60 fffff6fc`4002a398 : win32k!xxxDesktopThread+0x254
    fffff880`05499bc0 fffff960`00143ea6 : fffffa80`00000001 fffff960`0034f340 00000000`00000020 00000000`00000000 : win32k!xxxCreateSystemThreads+0x64
    fffff880`05499bf0 fffff800`03073153 : fffffa80`05cf7b60 00000000`00000004 000007ff`fffae000 00000000`00000000 : win32k!NtUserCallNoParam+0x36
    fffff880`05499c20 000007fe`fd683d3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0214f9b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fd683d3a


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    win32k!WakeRIT+37
    fffff960`000b93c3 4883c428 add rsp,28h

    SYMBOL_STACK_INDEX: 4

    SYMBOL_NAME: win32k!WakeRIT+37

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: win32k

    IMAGE_NAME: win32k.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc5e0

    FAILURE_BUCKET_ID: X64_0xA_win32k!WakeRIT+37

    BUCKET_ID: X64_0xA_win32k!WakeRIT+37

    Followup: MachineOwner
    ---------
    Last edited by Zake202; 10 Nov 2009 at 22:17.
      My Computer


  2. Posts : 308
    Windows 7 Professional (x64)
       #2

    Are you overclocking? I've noticed that overclocking your system with Windows 7 seems to bring more random BSODs that didn't happen with Vista or XP. (Sorry I don't know that answer, but thought I'd give you a bump since I have a similar problem)
      My Computer


  3. Posts : 15
    Windows 7 64
    Thread Starter
       #3

    Yes but I've tested it for stability since then.

    I ran Prime 95, and then Intel burn test. Intel burn testing bringing my cores as high as 72c without an issue. (no game, especially WoW is going to even get close to that value)

    I also ran memtest through the night without errors.

    I'm 98% sure it's not a hardware issue. I've used this rig for over a year now without any changes (hardware anyway), and have never had a BSOD or issue with a restart for that matter.
      My Computer


  4. Posts : 1,377
    Win7x64
       #4

    Zake202 said:
    Yes but I've tested it for stability since then.

    I ran Prime 95, and then Intel burn test. Intel burn testing bringing my cores as high as 72c without an issue. (no game, especially WoW is going to even get close to that value)

    I also ran memtest through the night without errors.

    I'm 98% sure it's not a hardware issue. I've used this rig for over a year now without any changes (hardware anyway), and have never had a BSOD or issue with a restart for that matter.
    If you upload the minidump(s), as opposed to the analysis text, it may be possible to provide further assistance.
      My Computer


  5. Posts : 15
    Windows 7 64
    Thread Starter
       #5

    I'll do that when I get off work.

    Thanks
      My Computer


  6. Posts : 5,747
    7600.20510 x86
       #6

    Zake202 said:
    I'm 98% sure it's not a hardware issue. I've used this rig for over a year now without any changes (hardware anyway), and have never had a BSOD or issue with a restart for that matter.
    The change in operating system could definitely be a factor in relation to overclocking. I have a hunch the overclocking is responsible for the bsod but we shall see.
      My Computer


  7. Posts : 15
    Windows 7 64
    Thread Starter
       #7

    Idk about the OC causing it.

    The only time it should restart from that is either from a huge spike in temperature, or a drop in the vcore. I have been monitoring both and nothing has changed regarding those.

    I have a hunch it could now be my video drivers. I had been using a debug tool to run ati tray tools. Even though I can bypass driver signing I'm starting to think the drivers aren't stable enough for windows 7.

    I plan to research more about them when I get home.
      My Computer


  8. Posts : 5,747
    7600.20510 x86
       #8

    Zake202 said:
    The only time it should restart from that is either from a huge spike in temperature, or a drop in the vcore.
    ...or from running the processor above its intended specifications with an OS you never tested on before?
      My Computer


  9. Posts : 15
    Windows 7 64
    Thread Starter
       #9

    Here is the attached minidump
      My Computer


  10. Posts : 5,747
    7600.20510 x86
       #10

    Please see this link.

    The error is due to a read operation involving csrss.exe and win32k.sys.

    Considering the overclock, it would be my first and only recommendation at this point to run default as a test. Overclock after if test is successful, to a lesser degree.

    Code:
    Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [G:\Files\111009-25724-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7600 MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
    Machine Name:
    Kernel base = 0xfffff800`03002000 PsLoadedModuleList = 0xfffff800`0323fe50
    Debug session time: Tue Nov 10 19:07:21.367 2009 (GMT-5)
    System Uptime: 0 days 0:45:42.131
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    ............................
    Loading User Symbols
    Loading unloaded module list
    .......
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck A, {3, 2, 0, fffff80003077ffb}
    
    Probably caused by : win32k.sys ( win32k!WakeRIT+37 )
    
    Followup: MachineOwner
    ---------
    
    2: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000000000000003, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80003077ffb, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032aa0e0
     0000000000000003 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!KeSetEvent+16b
    fffff800`03077ffb 488b1b          mov     rbx,qword ptr [rbx]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xA
    
    PROCESS_NAME:  csrss.exe
    
    TRAP_FRAME:  fffff88005499400 -- (.trap 0xfffff88005499400)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=0000000000000000 rbx=0000000000000000 rcx=1e2ccc9de1880000
    rdx=fffffffffffffffd rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80003077ffb rsp=fffff88005499590 rbp=0000000000000000
     r8=ffffffffffffff63  r9=fffffa8005cedc10 r10=fffff80003002000
    r11=fffff88005499560 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl nz na po nc
    nt!KeSetEvent+0x16b:
    fffff800`03077ffb 488b1b          mov     rbx,qword ptr [rbx] ds:00000000`00000000=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80003073469 to fffff80003073f00
    
    STACK_TEXT:  
    fffff880`054992b8 fffff800`03073469 : 00000000`0000000a 00000000`00000003 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff880`054992c0 fffff800`030720e0 : fffffa80`05fda760 00000000`00000003 fffffa80`05f1a000 fffff880`05499478 : nt!KiBugCheckDispatch+0x69
    fffff880`05499400 fffff800`03077ffb : fffffa80`05c36d50 00000000`00000003 00000000`00000000 00000000`00000001 : nt!KiPageFault+0x260
    fffff880`05499590 fffff960`000b93c3 : 00000000`00000000 fffff880`00000001 00000000`00000000 fffffa80`05d05850 : nt!KeSetEvent+0x16b
    fffff880`05499600 fffff960`0016739e : fffff880`05499c20 fffffa80`05bb4b30 00000000`00000000 00000000`00000000 : win32k!WakeRIT+0x37
    fffff880`05499630 fffff960`00167b19 : fffff900`c01ecdcc 00000000`0029d76b fffff900`c01ecd40 00000259`000003be : win32k!QueueMouseEvent+0x192
    fffff880`05499660 fffff960`00167930 : fffff900`c01ecd40 00000259`000003be 00000000`00000000 00000000`00000286 : win32k!ProcessMouseInput+0x1d5
    fffff880`054996d0 fffff800`03050969 : 00000000`00000100 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!InputApc+0x7c
    fffff880`05499700 fffff800`0307b25d : fffffa80`05cf7b60 00000000`00000000 fffff960`001678b4 00000000`00000000 : nt!KiDeliverApc+0x211
    fffff880`05499780 fffff800`0307754b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiCommitThreadWait+0x3dd
    fffff880`05499810 fffff960`001086e8 : fffff900`00000002 fffffa80`050d3e00 fffff900`00000001 fffff880`0000000d : nt!KeWaitForMultipleObjects+0x271
    fffff880`05499ac0 fffff960`00109604 : 00000000`00000000 fffff900`c013e010 fffff960`0034f340 fffff900`c013eea0 : win32k!xxxMsgWaitForMultipleObjects+0x108
    fffff880`05499b40 fffff960`000c4720 : fffffa80`00000001 fffffa80`0000000c fffffa80`05cf7b60 fffff6fc`4002a398 : win32k!xxxDesktopThread+0x254
    fffff880`05499bc0 fffff960`00143ea6 : fffffa80`00000001 fffff960`0034f340 00000000`00000020 00000000`00000000 : win32k!xxxCreateSystemThreads+0x64
    fffff880`05499bf0 fffff800`03073153 : fffffa80`05cf7b60 00000000`00000004 000007ff`fffae000 00000000`00000000 : win32k!NtUserCallNoParam+0x36
    fffff880`05499c20 000007fe`fd683d3a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`0214f9b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7fe`fd683d3a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    win32k!WakeRIT+37
    fffff960`000b93c3 4883c428        add     rsp,28h
    
    SYMBOL_STACK_INDEX:  4
    
    SYMBOL_NAME:  win32k!WakeRIT+37
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: win32k
    
    IMAGE_NAME:  win32k.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc5e0
    
    FAILURE_BUCKET_ID:  X64_0xA_win32k!WakeRIT+37
    
    BUCKET_ID:  X64_0xA_win32k!WakeRIT+37
    
    Followup: MachineOwner
    ---------
      My Computer


 
Page 1 of 4 123 ... LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:06.
Find Us