BSOD intermittently, sometimes in Chrome, and when not here.

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  1. Posts : 23
    Windows 7 Pro 64 bit
    Thread Starter
       #21

    Thanks axe0
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #22

    Sorry about the delay!
    I've uploaded a file - crkaa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder crkaa in the same place.
    Open this folder - there should be one folder inside it (Manifests,)

    Copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  3. Posts : 23
    Windows 7 Pro 64 bit
    Thread Starter
       #23

    Thanks, I'll get started on that now.

    Did the sfc/scannow at startup, finally a clean scan.
    (attached)

    Did a malware scan and found no issues.
      My Computer


  4. Posts : 23
    Windows 7 Pro 64 bit
    Thread Starter
       #24

    NoelDP

    Attached are the files,

    Thanks,
    cork
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    Great - that's clear, now.
    So as far as can tell, the system should be OK (at least in terms of the files) now - and if the BSOD's related to mediaplayer, they may well cease.

    I'll leave you to axe0's tender mercies :)

    Good luck!
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #26

    Thank you for your help NoelDP :)

    Cork, please run the DM Log Collector tool again and upload the new zip file.
      My Computer


  7. Posts : 23
    Windows 7 Pro 64 bit
    Thread Starter
       #27

    Thank you both for all your efforts.

    axe0
    I'll get that done as soon as I can. Need to get some work done.

    Thanks again
      My Computer


  8. Posts : 23
    Windows 7 Pro 64 bit
    Thread Starter
       #28

    axe0

    Sorry for the delay.
    File attached.

    Thanks
    cork
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #29

    This is very odd, there are still many files missing.

    Please try booting in safe mode and run the DM Log Collector tool again.
    After the tool is done collecting the data, please check if the zip file contains at least the following files
    • 18 .txt
    • 1 .nfo
      My Computer


  10. Posts : 23
    Windows 7 Pro 64 bit
    Thread Starter
       #30

    axe0

    I don't think I see them in here.

    cork
      My Computer


 
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