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Windows 7: BSOD nvlddmkm.sys Bugcheck code: 0x116

23 Oct 2015   #1
Tfz

Windows 7 Ultimate x64
 
 
BSOD nvlddmkm.sys Bugcheck code: 0x116

Crash dumps are enabled on your computer.

On Fri 23/10/2015 9:10:36 πμ GMT your computer crashed
crash dump file: C:\Windows\Minidump\102315-31075-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x833128)
Bugcheck code: 0x116 (0xFFFFFA801299D4E0, 0xFFFFF880052F5128, 0xFFFFFFFFC000009A, 0x4)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 353.30
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 353.30
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 353.30 , NVIDIA Corporation).
Google query: NVIDIA Corporation VIDEO_TDR_ERROR

Crash dumps using WhoCrashed.

I have a semi fix on that issue via using Nvidia Inspector.

I lowered my Shader Clock from 1240Mhz to 875Mhz.
It helps my computer run for 2-3 days while playing games but then it gets BOSD (Black screen and reset) every 2-3 days.

Also have added these under Graphics Drivers in regedit.
TdrDdiDelay value 45
TdrDelay value 45

I am looking for a permanent fix. (I want to know if its time to buy a new GPU eventually.)
I have the laptop for 2 years. I rarely shut it down or restart it even when I am sleeping.(should I start shutting it down every now and then?)

Thanks for your time.


My System SpecsSystem Spec
.
23 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi Tfz,

Welcome to the 7forums.

As this is a 0x116(VIDEO_TDR_ERROR) it is specific to the graphics.
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.

Please read BSOD Posting Instructions & How to upload files
My System SpecsSystem Spec
23 Oct 2015   #3
Tfz

Windows 7 Ultimate x64
 
 

The GPU is not the same the laptop had at first.

It is an upgrade , the laptop had an old ATI.
So I cant install drivers from the manufacturer site. (Dell)
My System SpecsSystem Spec
.

23 Oct 2015   #4
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
23 Oct 2015   #5
Tfz

Windows 7 Ultimate x64
 
 

Here it is good sir.
My System SpecsSystem Spec
23 Oct 2015   #6
axe0

Windows 10 Pro
 
 

warning   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Identifier, please remove them as it may cause trouble.


Your manufacturer is Alienware, from what is Dell the manufacturer?
My System SpecsSystem Spec
23 Oct 2015   #7
Tfz

Windows 7 Ultimate x64
 
 

The Manufacturer is Alienware , then a computer tech changed the GPU and sold it to me it was shipped to me through Ebay since Alienware hardly comes to Europe especially Greece.

I was fine playing games for 1 and a half year straight.
Then BSOD started.
I found the solution using Nvidia Inspector but its not a permanent solution.

I dont think I have drivers istalled using Driver Identifier.
I have the latest Nvidia driver installed. (I changed the txts. inside thought because I had the common issue when the Nvidia Installer cant identify the card so thats how I installed them.)

-Changing drivers wont solve the issue I ve tried multiple times so dont suggest that please-
My System SpecsSystem Spec
23 Oct 2015   #8
axe0

Windows 10 Pro
 
 

Are the latest drivers first removed with DDU and then reinstalled?
My System SpecsSystem Spec
23 Oct 2015   #9
Tfz

Windows 7 Ultimate x64
 
 

Yes I have like formatted the Laptop 3 times, twice done by Computer Tech here in Greece, I have went to 4 techinicians here and none could solve the problem with the BSOD, most told me to buy a new GPU though. It is really complicated. I might need a programmer to write like a code to prevent that. My GPU must be refurbished the tech though saw no issues when he opened the laptop.
My System SpecsSystem Spec
23 Oct 2015   #10
axe0

Windows 10 Pro
 
 

If you haven't tested the GPU, please try it



BSOD nvlddmkm.sys Bugcheck code: 0x116 Diagnostic test BSOD nvlddmkm.sys Bugcheck code: 0x116
 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
My System SpecsSystem Spec
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 BSOD nvlddmkm.sys Bugcheck code: 0x116




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