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Windows 7: Random BSOD on Dell Studio 9100

24 Oct 2015   #1
neonpc

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Random BSOD on Dell Studio 9100

Please help me find the BSOD cause on my Dell PC.


My System SpecsSystem Spec
.
25 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi neonpc,

It appears, of the several BSOD's you've had, there is only 1 dump file.
If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:


According to the event logs, there are a few 0x1A(MEMORY_MANAGEMENT) and the saved is a 0x4E(PFN_LIST_CORRUPT), this indicates memory problems.
Please test your memory using MemTest86+



Random BSOD on Dell Studio 9100 Diagnostic Test Random BSOD on Dell Studio 9100
 RAM TEST

Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

Note   Note


MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
My System SpecsSystem Spec
30 Oct 2015   #3
neonpc

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ran Memtest86 twice, eight cycles each without any errors.
My System SpecsSystem Spec
.

30 Oct 2015   #4
axe0

Windows 10 Pro
 
 

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

My System SpecsSystem Spec
30 Oct 2015   #5
neonpc

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Sys Specs updated.
My System SpecsSystem Spec
30 Oct 2015   #6
axe0

Windows 10 Pro
 
 

If you had meanwhile BSOD's, please run the DM Log Collector tool again and upload the zip
My System SpecsSystem Spec
30 Oct 2015   #7
neonpc

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is a new log
My System SpecsSystem Spec
30 Oct 2015   #8
axe0

Windows 10 Pro
 
 

Please save a snapshot of Speccy.
The tutorial is for publishing, but please save a snapshot and upload the snapshot using a 3rd party uploader or zip the speccy file and upload directly. The site doesn't support the extension of the saved speccy snapshot.

Please check Dell for BIOS updates.
My System SpecsSystem Spec
30 Oct 2015   #9
neonpc

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Here is the Speccy file
My System SpecsSystem Spec
30 Oct 2015   #10
axe0

Windows 10 Pro
 
 

Please uninstall Google Chrome while troubleshooting.
Code:
CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0x3B

PROCESS_NAME:  chrome.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
My System SpecsSystem Spec
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 Random BSOD on Dell Studio 9100




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