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Windows 7: BSODs, Laptop malfunctions after waking from sleep, lack of features

27 Oct 2015   #11
axe0

Windows 10 Pro
 
 

Quite odd, the dump is corrupted.
This could mean hardware problems, but I am not saying that until I am sure.

Please remove every USB device connected to your laptop, although the information cannot be trusted there is some activity of a USB driver.


My System SpecsSystem Spec
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27 Oct 2015   #12
Margister

Windows 10 Home x64
 
 

Alright, I'll do it tomorrow.
I have to add that none of this happens on my Windows 10 installation, no BSODs, no mouse malfunctioning.
My System SpecsSystem Spec
28 Oct 2015   #13
axe0

Windows 10 Pro
 
 

I can add, with dual boot there are quite strange things to face you normally won't experience without dual booting.
My System SpecsSystem Spec
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28 Oct 2015   #14
Margister

Windows 10 Home x64
 
 

Alright, without any USB devices plugged in (the only device that was plugged in was a generic usb mouse) there was still a BSOD with the same error, and I forgot to make a DM Log, but I noticed something unusual.
In Device Manager, before putting the computer to sleep, my screen was classified as Intel HD Graphics bla bla bla, but after going to sleep and waking the computer, it became reclassified as Generic PnP Monitor.
So, after waking up my monitor driver becomes reverted, and usb mouse stops working.
I also have a touchpad which was registered as PS/2 compliant mouse, I installed a Synaptics driver for it and maybe that will help.
I will also try to reinstall the Intel HD driver.
Btw, after waking the computer, the CPU usage becomes very high, and I took some screenshots in resource monitor which claim that system uses at least 50% cpu (when on my Windows 10 installation it is 2% at max, same was at Windows 8) and that trusted installer or something uses quite a lot of cpu (see attachments)
My System SpecsSystem Spec
28 Oct 2015   #15
Margister

Windows 10 Home x64
 
 

About the PnP monitor thing:
Turns out it is always labelled as PnP, it's just that normally it just uses C:\Windows\system32\DRIVERS\monitor.sys, whereas after waking up, apparently no driver is installed for it? O.o
The mouse that becomes disconnected after waking up is called HID-compliant mouse, and uses mouclass.sys and mouhid.sys.
The mouse gets also listed as USB Input Device under Human Interface Devices.
The Synaptics driver for touchpad works perfectly, however.
I also updated my sound driver from High Definition Audio Device to Realtek High Definition Audio.

svchost.exe uses at least 50% CPU when idle (before sleeping or waking up) and 1,156,304K memory
I'll see what uses so much CPU after waking
My System SpecsSystem Spec
28 Oct 2015   #16
Margister

Windows 10 Home x64
 
 

I'm about to give up, wasted 1 day getting it to install, and I wasted today trying to fix it but obviously there's no one here who can help me out
My System SpecsSystem Spec
28 Oct 2015   #17
Margister

Windows 10 Home x64
 
 

svchost stopped using so much cpu, trusted installer (when active) uses a lot
My System SpecsSystem Spec
28 Oct 2015   #18
Margister

Windows 10 Home x64
 
 

If I don't manage to fix it in 5 hours, I'm uninstalling the system
My System SpecsSystem Spec
28 Oct 2015   #19
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Margister View Post
I'm about to give up, wasted 1 day getting it to install, and I wasted today trying to fix it but obviously there's no one here who can help me out
Please be patience, we are only volunteers offering our free time to help others.

Please run the DM Log Collector tool again and upload the new zip file.
My System SpecsSystem Spec
28 Oct 2015   #20
Margister

Windows 10 Home x64
 
 

Sorry for being a bit impatient, I appreciate your help and will log asap
My System SpecsSystem Spec
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 BSODs, Laptop malfunctions after waking from sleep, lack of features




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