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Windows 7: BSOD Windows 7 Ultimate 64Bit / HD 7850 CSGO Competitive

28 Oct 2015   #1
echung1992

Windows 7 Ultimate 64Bit
 
 
BSOD Windows 7 Ultimate 64Bit / HD 7850 CSGO Competitive

Hey guys, everytime i started CSGO (Counter-Strike : Global Offensive) competitive, in the middle of the game, I always get a BSOD indicating something about atikmpag.sys. I have try doing the expanding the directory of ATI driver files using CMD and renaming the drivers from SYSTEM32 to atikmpag.sys.old and I am still getting this problem. Thanks in advance!

My Info:
Windows 7 64-Bit Ultimate
8GB RAM
HD7850
SAMSUNG EVO 120GB SSD
Z87-GD65 Gaming Motherboard

I have provided the minidump and the DM Log Collector files for analyzing.

Minidump: 102815-3915-01.zip
DM Log Collector: ERIC-PC-28_10_2015_144306_02.zip


My System SpecsSystem Spec
.
28 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi echung1992,

Welcome to the 7forums.

As the crashes are 0x116 it is focused on the graphics.

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD

Please visit Windows Update and install every update available, it may take a couple of times to get them all.
My System SpecsSystem Spec
28 Oct 2015   #3
echung1992

Windows 7 Ultimate 64Bit
 
 

For now, I am going to marked it solved, but i'll keep this post updated, if more problems ensues.
My System SpecsSystem Spec
.

29 Oct 2015   #4
echung1992

Windows 7 Ultimate 64Bit
 
 

I would like to update this thread with the SAME problem but different minidump as the same problem is still happening.
My System SpecsSystem Spec
29 Oct 2015   #5
axe0

Windows 10 Pro
 
 

Please make sure there is no dust inside the case.
Please make sure the GPU is properly seated, if necessary reseat it.
Please note the temperatures of the GPU when idle and under load.



BSOD Windows 7 Ultimate 64Bit / HD 7850 CSGO Competitive Diagnostic test BSOD Windows 7 Ultimate 64Bit / HD 7850 CSGO Competitive
 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
My System SpecsSystem Spec
29 Oct 2015   #6
echung1992

Windows 7 Ultimate 64Bit
 
 

GPU Temperature (Idle): 50-53 Degree
GPU Temperature (Loaded):70-80 Degree
I have checked everything and it seems fine. Another thing I wanted to point out is that I only get a BSOD if i run CSGO again after it crashes, otherwise I am fine and I never get a BSOD when I am not playing CSGO.
My System SpecsSystem Spec
29 Oct 2015   #7
axe0

Windows 10 Pro
 
 

Have you tried reinstalling the game?
My System SpecsSystem Spec
29 Oct 2015   #8
echung1992

Windows 7 Ultimate 64Bit
 
 

I have tried reinstalling the game.
My System SpecsSystem Spec
29 Oct 2015   #9
axe0

Windows 10 Pro
 
 

This will be a thing for tomorrow in the morning, I am pretty tired and need a fresh pair of eyes and a clean mind before suggesting something.
My System SpecsSystem Spec
29 Oct 2015   #10
echung1992

Windows 7 Ultimate 64Bit
 
 

Alright, no problem and thanks!
My System SpecsSystem Spec
Reply

 BSOD Windows 7 Ultimate 64Bit / HD 7850 CSGO Competitive




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