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Windows 7: BSOD when playing DOTA 2, happened twice already.

30 Oct 2015   #1
shawn94

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD when playing DOTA 2, happened twice already.

Please help.


My System SpecsSystem Spec
.
30 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Please check Windows Update for updates and install every update available, it may take a couple of times to get them all.
The 0x116(VIDEO_TDR_FAILURE) is related to the graphics.
Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD
Code:
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys

1: kd> lmvm atikmpag
start             end                 module name
fffff880`06d46000 fffff880`06dee000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Tue Aug 04 03:42:28 2015 (55C01884)
    CheckSum:         000AF3B6
    ImageSize:        000A8000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
30 Oct 2015   #3
shawn94

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hey axe0, I tried your method but it only became worse. Now i BSOD before i even do anything. Please advice
My System SpecsSystem Spec
.

30 Oct 2015   #4
axe0

Windows 10 Pro
 
 

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:


Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
Please remove Daemon Tools and run the SPTD pass through remover.
  1. Uninstall Daemon Tools
  2. Download the SPTD standalone installer and follow these steps:
    • Double click the executable to open it
    • Click on the button shown below


If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.
My System SpecsSystem Spec
30 Oct 2015   #5
shawn94

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I'm bsod-ing before I can change anything. How do I fix it?
My System SpecsSystem Spec
30 Oct 2015   #6
axe0

Windows 10 Pro
 
 

Please check inside your case for any dust and remove it if there is any.
Please check if the GPU is properly seated, reseat if necessary.
Please note the temperatures of the GPU when idle and under load.




BSOD when playing DOTA 2, happened twice already. Diagnostic test BSOD when playing DOTA 2, happened twice already.
 GPU TEST

Run Furmark to test your GPU. Furmark tutorial

Note   Note
Run Furmark for around 30 minutes


warning   Warning
Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high


Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU and cooling system.
How to fill in your system specs:

My System SpecsSystem Spec
31 Oct 2015   #7
shawn94

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My GPU idle temp is 38 degress Celsius, after Furmark for over 30mins my core temp never exceeded 80 degrees, max was 80 maintained from 15min mark onwards
My System SpecsSystem Spec
31 Oct 2015   #8
axe0

Windows 10 Pro
 
 

No dust and GPU is properly seated?
My System SpecsSystem Spec
31 Oct 2015   #9
shawn94

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yea checked. Cleared of dust and reseated GPU. Normal usage is fine, haven't tried running Dota 2 yet
My System SpecsSystem Spec
31 Oct 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

May I ask exactly what power supply you are using.
My System SpecsSystem Spec
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 BSOD when playing DOTA 2, happened twice already.




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