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Windows 7: BSOD (7f) ntkrnlmp.exe

30 Oct 2015   #1
AceOfCake

Windows 7 Home 64bit
 
 
BSOD (7f) ntkrnlmp.exe

Hi, I've had 3 BSODS in the past 2 weeks, 2 of which were in the last 3 days whilst playing a video game. I ran Memtest after the second BSOD which returned no errors - I have an inkling it's my processor. Any assistance is greatly appreciated.

I've attatched DM Log.


My System SpecsSystem Spec
.
30 Oct 2015   #2
axe0

Windows 10 Pro
 
 

Hi AceOfCake,

If there is anything overclocked, please revert back to stock while troubleshooting.
Please check Windows Update for updates, install every update available, it may take a couple of times to get them all.
Please check ASRock for BIOS updates.
Please uninstall Avast while troubleshooting
Code:
CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  AvastUI.exe

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia
Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`04885000 fffff880`05361000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Tue Aug 25 15:34:37 2015 (55DC6EED)
    CheckSum:         00A950F1
    ImageSize:        00ADC000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Let me know how it goes
My System SpecsSystem Spec
31 Oct 2015   #3
AceOfCake

Windows 7 Home 64bit
 
 

Hi axe0, thanks for the reply.

I've Updated the BIOS and an Intel chipset driver. Also done a clean install of NVIDIA drivers using the tool you provided. I'll post back sometime through the midweek provided I have no problems to let you know if this worked, cheers.
My System SpecsSystem Spec
.

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 BSOD (7f) ntkrnlmp.exe




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