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Windows 7: Powering off when gaming

31 Oct 2015   #1
Rave79x

Windows 7 Professional x64
 
 
Powering off when gaming

Hi

My computer is powering off during gaming. I can use it for hours when not gaming.

I have suspicions what the problem could be but I wondered if someone could take the time to analyse my diagnostic files.

(fyi: I have just removed the heatsink/fan and turned it round, and used arctic cleaning solution, preparation fluid, arctic silver 5, but its still powering off)

Many thanks in advance,
Rave


My System SpecsSystem Spec
.
31 Oct 2015   #2
Rave79x

Windows 7 Professional x64
 
 

I just experienced a crash whist doing 1 second logging on CoreTemp (see attached log file).

It shows the 1st core temp to be 44C when it crashed. Previous crash was at 55C. A forum thread suggests 62C is a max for am AMD FX8350, but around those temps, it starts throttling, not shutting down.

I noticed the only dump file in my diagnostic attachment above is from 15th Oct. I don't know if that was a dump file from this gaming issue?

Would a dump file even be created in my situation?
My System SpecsSystem Spec
01 Nov 2015   #3
axe0

Windows 10 Pro
 
 

Likely not, there are a few variations of a crash
  • BSOD crash,
  • Sudden restart/shutdown crash,
  • Freeze crash
This section of 7forums is for BSOD crashes and I understand from your OP description you are having shutdown crashes.
Just to note, the dump you have from the 15th last month, is a dump from 2014.
My System SpecsSystem Spec
.

01 Nov 2015   #4
unrealRage

Windows 7 x64
 
 

It could be caused by: failing hardware,malware,power problem,heat problem,etc.
Have you overclocked your CPU?Changed VCore voltage?
Try to stress test your CPU with Prime95 or Linx and monitor temps just to eliminate some of the causes.
My System SpecsSystem Spec
02 Nov 2015   #5
Rave79x

Windows 7 Professional x64
 
 

Thanks for replies.

I didn't know where else to post. Seems most appropriate form to me.

Thanks for suggestions. Am going to try different PSU cables / ports on psu, as I now think PSU is most likely cause.

Might also buy a PSU tester.

However, I will also force CPU fan to 100% and continue testing that too.

Any other suggestions would be great

Thanks
My System SpecsSystem Spec
02 Nov 2015   #6
axe0

Windows 10 Pro
 
 

I would start with indeed the PSU and checking the 3.3v, 5v and 12v values in the BIOS.
My System SpecsSystem Spec
02 Nov 2015   #7
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Could you by chance tell these good folk helping you what power supply you are using and please put it in your System Specs.
My System SpecsSystem Spec
02 Nov 2015   #8
Rave79x

Windows 7 Professional x64
 
 

Thanks again for the replies.

Have added my PSU to the specs. Not a particularly well known brand but it was around £100 in 2008 ish, from QuietPC in the UK, who are a reputable supplier.

Have swapped over the PCIe cables to the other ports. Would like to play a game to test but my gf is nagging me!

Am now just running Prime95 (fans left unchanged) so let's see what happens with that.
UPDATE: I just ran it for a few mins and the temps crept up slowly to 65C and the recommended max is 62C so I stopped the test. That temp is a lot hotter than it got from gaming so it proves the CPU is not the issue (its also clear that even with the sides off my case, my cooler isn't the best!)

I'll also check the bios for the voltages.
My System SpecsSystem Spec
03 Nov 2015   #9
Rave79x

Windows 7 Professional x64
 
 

Voltages are (untouched):

CPU: 1.368v
3.3v: 3.336
5v: 4.950
12v: 11.994

I was just playing a game and turned on a crappy internal speaker and the PC powered off. That to me more points to a PSU failure.
My System SpecsSystem Spec
03 Nov 2015   #10
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

What internal speakers in your desktop are you referring to?
My System SpecsSystem Spec
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