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Windows 7: BSOD usually first thing in the morning

01 Nov 2015   #1
Shelley H

Windows 7 64-bit
 
 
BSOD usually first thing in the morning

I leave my computer on all the time. Five or six times in the last month (but getting more frequent), the computer has restarted itself overnight and I am greeted with the message that there was an unexpected shutdown and the computer has restarted. I have never gotten the BSOD while using the computer. I noticed that my 1 TB Western Digital drive was not appearing in the file system the last few times the computer restarted itself so I replaced it yesterday with a 3 TB Western Digital drive; however I had the same message this morning. Any help would be appreciated.


My System SpecsSystem Spec
.
01 Nov 2015   #2
axe0

Windows 10 Pro
 
 

Hi Shelley H,

Welcome to the 7forums.

Please run the DM Log Collector tool again, there are a few important files missing.
Before uploading the zip, please make sure it contains at least following files
  • 18 .txt,
  • 1 .nfo
If it doesn't, please try booting in safe mode and run the DM Log Collector tool again.
My System SpecsSystem Spec
01 Nov 2015   #3
Shelley H

Windows 7 64-bit
 
 

Attached is the new zip file.

Thanks.
My System SpecsSystem Spec
.

01 Nov 2015   #4
axe0

Windows 10 Pro
 
 

Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot speed.

Please remove ASUS software, this software is known for causing BSOD's.

warning   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with DriverTuner, please remove them as it may cause trouble.


Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Nvidia. Please ONLY install the Graphics driver and the PhysX driver.
Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

0: kd> lmvm nvlddmkm
start             end                 module name
fffff880`06a95000 fffff880`07568000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: nvlddmkm.sys
    Timestamp:        Fri Aug 07 01:18:07 2015 (55C3EB2F)
    CheckSum:         00A8EFD2
    ImageSize:        00AD3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Please update or uninstall Trusteer
Code:
*** WARNING: Unable to verify timestamp for RapportCerberus64_1507072.sys
*** ERROR: Module load completed but symbols could not be loaded for RapportCerberus64_1507072.sys
To uninstall Trusteer Rapport:
  1. Open the Control Panel.
  2. Under Programs, click Uninstall a program.
  3. In the list of programs, double-click Trusteer Endpoint Protection. A confirmation message appears.
  4. Click Yes. A Trusteer Rapport dialog box appears, showing you recent events Trusteer Rapport successfully prevented.
  5. Click Continue. Another Trusteer Rapport dialog box appears, offering you assistance with technical problems you may have had with Trusteer Rapport. Before continuing with the uninstall, close any files and applications you may have open.
  6. Click No Thanks, Uninstall Now. Trusteer Rapport completes the uninstall as requested. Once the uninstall is complete, a new browser window opens, asking for your feedback about Trusteer Rapport and a few basic questions.
My System SpecsSystem Spec
01 Nov 2015   #5
Shelley H

Windows 7 64-bit
 
 

I will try that. Thanks!
My System SpecsSystem Spec
01 Nov 2015   #6
axe0

Windows 10 Pro
 
 

Let me know how it goes
My System SpecsSystem Spec
Reply

 BSOD usually first thing in the morning




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