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Windows 7: Random BSOD

02 Nov 2015   #1
eric78

Windows 7 Ultimate 64bit
 
 
Random BSOD

Hi guys

I'm getting random BSOD REFERENCE_BY_POINTER (18)
I've attached BSOD with Minidump and realy I'm not sure what can cause that,here is what OSR has come up

Quote:
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x18

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff8000393e034 to fffff800038bc5c0

STACK_TEXT:
fffff880`0d79c9e8 fffff800`0393e034 : 00000000`00000018 00000000`00000000 fffff8a0`252a3bb0 00000000`00000002 : nt!KeBugCheckEx
fffff880`0d79c9f0 fffff800`03b9c679 : fffff880`0d79cca0 00000000`00000000 fffff8a0`252a3bb0 00000000`29edda40 : nt! ?? ::FNODOBFM::`string'+0x487c1
fffff880`0d79ca50 fffff800`038bb853 : 00000000`00000000 00000000`00000015 00000000`00000001 00000000`29edda40 : nt!NtEnumerateValueKey+0x298
fffff880`0d79cbb0 00000000`77a1daea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`29edd9c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a1daea


STACK_COMMAND: kb

FOLLOWUP_IP:
nt! ?? ::FNODOBFM::`string'+487c1
fffff800`0393e034 cc int 3

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: nt! ?? ::FNODOBFM::`string'+487c1

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 55a6901f

FAILURE_BUCKET_ID: X64_0x18_CORRUPT_REF_COUNT_nt!_??_::FNODOBFM::_string_+487c1

BUCKET_ID: X64_0x18_CORRUPT_REF_COUNT_nt!_??_::FNODOBFM::_string_+487c1

Followup: MachineOwner
Looks like its Driver,but which one I'm not sure

Thanks in advance for any help


My System SpecsSystem Spec
.
02 Nov 2015   #2
copiman

Windows 7 Home Premium
 
 

I noticed in your event log you had a ton of these:


The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume J:

Have you ran the chkdsk utility?
My System SpecsSystem Spec
02 Nov 2015   #3
eric78

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by copiman View Post
I noticed in your event log you had a ton of these:


The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume J:

Have you ran the chkdsk utility?
Hi there

Yes I know,but this not causing BSOD this I know for sure,previously I've never have any BSOD,two days in row I'm getting this BSOD REFERENCE_BY_POINTER when PC is idling for few hours

This volume J I'm trying to recover via TestDisk,but I'm right now getting BSOD and I'm unable to recover and running chkdsk I will loose files like last time and due this I'm not running this at moment unless I will recover the files

Thanks
My System SpecsSystem Spec
.

02 Nov 2015   #4
axe0

Windows 10 Pro
 
 

Hi eric78,

You are running an Alienware Product ID on a Gigabyte board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
Code:
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Jura
Registered Organization:   
Product ID:                00426-OEM-8992662-00008 <-- Alienware PID on Gigabyte board
Original Install Date:     07/03/2014, 20:45:34
System Boot Time:          02/11/2015, 11:56:39
System Manufacturer:       Gigabyte Technology Co., Ltd.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
My System SpecsSystem Spec
02 Nov 2015   #5
eric78

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by axe0 View Post
Hi eric78,

You are running an Alienware Product ID on a Gigabyte board.
This makes your installation counterfeit.
Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
Code:
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Jura
Registered Organization:   
Product ID:                00426-OEM-8992662-00008 <-- Alienware PID on Gigabyte board
Original Install Date:     07/03/2014, 20:45:34
System Boot Time:          02/11/2015, 11:56:39
System Manufacturer:       Gigabyte Technology Co., Ltd.
I recommend to install a genuine copy of Windows.
If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
That's strange,I bought the PC over on eBay few months back and this has been custom build PC and regarding the Alienware PID this I didn't know at all and I expected PC is running genuine Windows

Thanks
My System SpecsSystem Spec
02 Nov 2015   #6
axe0

Windows 10 Pro
 
 

It actually isn't that strange at all, but to better understand it you would need some experience or read some reviews from people with the same experience.

When you buy a pc, it is recommended to run the MGADiag from Windows Genuine and Activation Issue Posting Instruction and let someone who can read it check it.
My System SpecsSystem Spec
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