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Windows 7: BSOD when startup, atikmpag.sys

03 Nov 2015   #11
axe0

Windows 10 Pro
 
 

Please check Windows Updates for updates, install every update available, it may take a couple of times to get them all.
Advised to install the updates in fases in case of trouble.


My System SpecsSystem Spec
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05 Nov 2015   #12
Johncy

Windows 7 home premium 64bit
 
 

Done, installed all windows update, still get BSOD.
My System SpecsSystem Spec
05 Nov 2015   #13
axe0

Windows 10 Pro
 
 




BSOD when startup, atikmpag.sys Diagnostics Test BSOD when startup, atikmpag.sys
 Clean boot

Please try the following:
  • Open taskmanager
    • Go to the tab startup
    • disable everything
  • Search msconfig and open it
    • Go to the tab services
    • Check 'hide microsoft services'
    • Uncheck all other services
    • Click apply and click ok
  • Reboot if asked
See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
If the problem still persist, try booting in safe mode and see if the problem still persist
My System SpecsSystem Spec
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07 Nov 2015   #14
Johncy

Windows 7 home premium 64bit
 
 

The problem is still there, and yes, I am able to boot into safe mode or uninstall amd driver to boot.
My System SpecsSystem Spec
07 Nov 2015   #15
axe0

Windows 10 Pro
 
 

You might need to open your laptop and check if the cable for the display is loose. You need to get to the bottom of your laptop, to the motherboard, to find this cable.

In safe mode, the display drivers from AMD aren't used. Because you have display problems in safe mode, I suspect the cable is a little loose what could cause this.
My System SpecsSystem Spec
08 Nov 2015   #16
Johncy

Windows 7 home premium 64bit
 
 

The cable is fine and well connected. After trying to use VGA cable to broadcast my screen to another monitor, the another monitor also appear to be having blue strips. I can pretty much say my monitor is working fine, since another monitor show the same result.
My System SpecsSystem Spec
08 Nov 2015   #17
axe0

Windows 10 Pro
 
 

The only other thing I can think of that might cause this is hardware problem as you also stated in your OP.
Just to make sure Windows is not causing this, would you mind installing Windows 7 again?

Clean Install Windows 7
My System SpecsSystem Spec
08 Nov 2015   #18
Johncy

Windows 7 home premium 64bit
 
 

Installed fresh windows 7 and everything is fine until I install amd drivers and BSOD is back.
Sending my laptop to repair in a few days. I am guessing it is a broken amd card that caused the BSOD.
And most laptop graphic card is hard to replace, mine is soldered to the motherboard. T.T
Most likely will end up buying a new laptop.
Will update this thread in about a week....
My System SpecsSystem Spec
08 Nov 2015   #19
axe0

Windows 10 Pro
 
 

I can't say 100% sure, but I think your motherboard is causing the problem.
My thought is that the connection with the GPU is causing issues, but that doesn't explain the display problem in safe mode which I have no other answer to then something else on the motherboard.
My System SpecsSystem Spec
25 Nov 2015   #20
Johncy

Windows 7 home premium 64bit
 
 

It is fixed! Replaced the Amd graphic chipset and my laptop is back to normal now.
My System SpecsSystem Spec
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 BSOD when startup, atikmpag.sys




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