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Windows 7: Frequent BSOD on clean install Gateway nv74

05 Nov 2015   #1
krrrrazyk

win 7 64
 
 
Frequent BSOD on clean install Gateway nv74

Hi All. Got a tough problem with this Gateway NV74. It was running slow, noticed a couple bsods and checked the minidump folder. There was a list from the past year. The ram and hdd test ok. I decided I'd do a clean install of the OS, and there is still an issue. I got a couple BSODs on boot, and on a couple occasions, the laptop hung when I initiated a restart. The screen would go blank just as it usually would for a restart, but it would just stay dark and not POST. I then hard reset and powered it up again. I ran the dm log collector, but it doesn't appear there were any dump files.
The 2 BSODs that occurred after the clean install referred to "Bad Pool Header" and " Irq not less or equal". The 4 dump files that I checked out from before I wiped the laptop referred to the two aforementioned phrases, as well as "Ntfs File System". I have attached those dump files as well. Thinking I'll try a new hdd, but really interested to hear what you guys think. Thanks much.


My System SpecsSystem Spec
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06 Nov 2015   #2
axe0

Windows 10 Pro
 
 




Frequent BSOD on clean install Gateway nv74 Diagnostics Test Frequent BSOD on clean install Gateway nv74
 HDD TEST

Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.


Run chkdsk Disk Check

Please check {windows partition}\windows\minidump and check if there are any dump files saved.
The zip is empty of dump files.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 7 tutorial

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

My System SpecsSystem Spec
06 Nov 2015   #3
krrrrazyk

win 7 64
 
 
new info

The hdd passes seatools.
My System SpecsSystem Spec
.

06 Nov 2015   #4
axe0

Windows 10 Pro
 
 

Check Windows Updates for updates, install every update available, it may take a couple of times to get them all.

Read carefully the instructions for running driver verifier



Frequent BSOD on clean install Gateway nv74 Diagnostic Test Frequent BSOD on clean install Gateway nv74
 DRIVER VERIFIER

warning   Warning
Please make a backup of your important files and get your rescue media or create one.
Please create a restore point.

Please follow this tutorial to run driver verifier.

Some windows drivers are blamed in a few crashes, but that usually means that a 3rd party driver is actually the cause.
Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

Note   Note
Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
My System SpecsSystem Spec
07 Nov 2015   #5
krrrrazyk

win 7 64
 
 
Not making progress

Check disk completes with out error. Windows update just hangs forever on "checking for updates". This is a clean install so it should update without issue.
My System SpecsSystem Spec
08 Nov 2015   #6
axe0

Windows 10 Pro
 
 

It takes some time yes when it runs for the first time, wait a few hours and see if it finishes.
My System SpecsSystem Spec
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 Frequent BSOD on clean install Gateway nv74




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