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Windows 7: BSOD but will boot and connect to internet when in safe mode

05 Nov 2015   #1
ThePCTech

Windows 7 Home Premium 64bit
 
 
BSOD but will boot and connect to internet when in safe mode

As of today, 11/05/2015, Windows 7 PC used for work booted but when trying to connect (wireless and wired) got BSOD; does boot and operate in Safe mode.

I have run both Spybot and Malwarebytes but still have the same issue.

I have run the Forum's BSOD tool and have attached the file to this post.

I do have Norton.

Let me know if I can provide more information.

I appreciate your expertise with locating exactly what is the issue.

Note: the PC is used to take a course (government) which requires Explorer v9 and Windows 7.


My System SpecsSystem Spec
.
06 Nov 2015   #2
axe0

Windows 10 Pro
 
 

Please remove items from the startup
How to remove items from startup - Windows 7 Help Forums
These programs could interfere with the boot process giving you trouble and increase the boot speed.

Please uninstall Norton
https://support.norton.com/sp/nl/nl/...rProfile_en_us

Norton is causing you issues with problems due to network activity.
Code:
*** WARNING: Unable to verify timestamp for SYMNETS.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMNETS.SYS
Code:
MODULE_NAME: NETIO

IMAGE_NAME:  NETIO.SYS
My System SpecsSystem Spec
06 Nov 2015   #3
ThePCTech

Windows 7 Home Premium 64bit
 
 
Solved BSOD W7 64bit - Uninstall Norton and clean up startup

It is resolved now; PC boots and office programs are working; I can finish the course now.

Thank you for the quick and accurate response. I appreciate your time in reviewing the logs and responding to my question.

Thank you
My System SpecsSystem Spec
.

07 Nov 2015   #4
NortonSupport

Windows 7 Ultimate x64
 
 

Hi,

Please reinstall Norton and see if that works. Let us know if you still have trouble.
Thank you!

Praveen
Norton Support
My System SpecsSystem Spec
Reply

 BSOD but will boot and connect to internet when in safe mode




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