BSOD at random, ntoskrnl.exe


  1. Posts : 37
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    BSOD at random, ntoskrnl.exe


    Hello folks,

    this is my first time posting BSOD request and I have tried to do my best after reading BSOD posting instructions. If I missed anything, please be gentle.

    So I have been getting BSOD at random, not that I am doing anything or after I do particular thing. Attached below are the logs and dropbox link to minidump (https://dl.dropboxusercontent.com/u/...5-37721-01.zip). Glad if someone can help me address this. I REALLY want to avoid clean install.

    Thanks in advance.
      My Computer


  2. Posts : 37
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #2

    BSOD again, log attached.
    This is really driving me nuts. Any help is appreciated.

    Thanks in advance.
      My Computer


  3. Posts : 37
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    @axe0 Any help is appreciated.

    I am little worried if I am on the verge of some kind of crash where I will lose data. Although I have back ups, can't afford any crashes at this time.
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Hi fuzzychicken,

    I am sorry for the delay, there aren't many people active at this part of the forum.

    Are you still requiring help?
    If you do, please run the DM Log Collector tool again, upload the zip file and please give some description of the situation, what happened and what you were doing.
      My Computer


  5. Posts : 37
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    Hi axe0,

    Thanks for the comment. I ran CCleaner yesterday so all minidump files are deleted. If this happens again, I will post the details.

    I wasn't doing anything special, just browsing the web. There were many tabs open in Chrome though.

    Thanks again.
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    A tip
    If you are using a program like Ccleaner please stop using it while troubleshooting.
    This because programs like Ccleaner remove dump files that are needed to troubleshoot.
    Or configure Ccleaner to not remove dump files:
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:54.
Find Us