BSOD while playing games of all kinds

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  1. Posts : 7
    Windows 7 Home Premium x64
       #1

    BSOD while playing games of all kinds


    Hello all! First time posting to a forum but I am at completely at a loss.

    I have had this comp for more than a few years and have dealt with problems here and there for a bit.
    The past couple BSOD's I've had were specifically playing WoW, I've attached the dmp files for the crashes as well as my PC Info. I also play CS:GO and league with infrequent to rare BSOD's.

    If I may please have help from the community it would be greatly appreciated!
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi bsodgawwd,

    Welcome to the 7forums.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD




    Diagnostic Test

     RAM TEST


    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

       Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    2: kd> lmvm atikmdag
    start             end                 module name
    fffff880`10ed6000 fffff880`123e0000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Tue Aug 04 05:28:52 2015 (55C03174)
        CheckSum:         014A6ED0
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Code:
    IMAGE_NAME:  memory_corruption
      My Computer


  3. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Hey axe0,

    Thank you for the quick response! In the meantime I ran sfc /scannow, no problems detected, however I also ran Windows Diagnostic Tool Extended and set it to pass 8x-unfortunately it detected an error. I've never encountered this before and this is my first custom pc. Is this something fixable or do I get new RAM? Is there a memory test file that states specifically what is wrong with the memory?

    From here, I will test each stick(I have 2 sticks) by itself and see if one or both are bad. Yet to install the drivers from AMD-did any of the logs indicate that the amd drivers are a problem? Just curious because I had just formatted this HDD and reinstalled windows and installed the latest drivers from the AMD website, but if it says so I shall do it again!

    I know it is a lot of questions but thank you for you time in advance!
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    bsodgawwd said:
    Yet to install the drivers from AMD-did any of the logs indicate that the amd drivers are a problem? Just curious because I had just formatted this HDD and reinstalled windows and installed the latest drivers from the AMD website, but if it says so I shall do it again!
    To explain it a little more
    axe0 said:
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD

    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    2: kd> lmvm atikmdag
    start             end                 module name
    fffff880`10ed6000 fffff880`123e0000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Tue Aug 04 05:28:52 2015 (55C03174)
        CheckSum:         014A6ED0
        ImageSize:        0150A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    The atikmdag driver is an AMD video driver.
    The atikmpag driver is another AMD video driver, but I didn't see that one.
      My Computer


  5. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #5

    They are both in the c:\windows\system32\drivers and also in the C:\AMD\AMD-Catalyst-15.7.1-With-DOTNet45-Win7-64bit\Packages\Drivers\Display\W76A_INF\B187676

    I also made sure the environmental variables under path had both of these locations.

    Still awaiting tonight to test the individual sticks-in the meantime, been looking at cheaper sticks on ebay.
      My Computer


  6. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #6

    Just found the logs for the memtest via windows from testing the one stick last night. 1 did not pass and originally I tested both at once. I am going to test this last stick but I am assuming that 1 is good and one is bad.

    What would be the next step?
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    To test each stick in another slot to determine of truly a stick is causing problems or a slot.
      My Computer


  8. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #8

    Ohhhkay, finally got done with all the testing.

    2 sticks. 2 slots:
    __________________________________________

    Stick 1 Slot A - pass
    Stick 2 Slot A - pass

    Stick 1 Slot B - pass
    Stick 2 Slot B - fail

    Slot is bad on mobo? If so, what would be the next step?

    Thank you again for all your help!
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    Please clean the sticks and slots properly if necessary, reseat them properly and try running the test again.
    These results aren't really clear unfortunately.
      My Computer


  10. Posts : 7
    Windows 7 Home Premium x64
    Thread Starter
       #10

    Before I started all this I used an air mattress pump to dust the whole pc, including the RAM sticks and slot-figured it would be a lot like blowing into nintendo games in the past.

    I'll test the slot again, with each stick and get back to you. Would it help if I sent the details from the System logs?

    I am reading around and it seems like a new mobo is in order. Wish it were more modular but hey better than console to game.
      My Computer


 
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